National Account Assistant

National Account Assistant

Support the Sell In business across priority retailer partners including Omni Channel Bricks & Clicks, Web Partners (excluding Amazon) and new brand elevation fit Retailers including Specialty

Multi Main Mission: To support the National Account team in managing and growing a portfolio of retail partners by ensuring optimal stock availability, best-in-class execution of trade calendars, strong commercial activations, and seamless coordination across Omnichannel Bricks + Clicks.

Key Responsibilities:

• Own the end-to-end purchase order process, ensuring accuracy and timely processing.

• Build, monitor and maintain weekly and monthly sales reports, tracking individual account performance versus targets, and work with the National Accounts Assistant Manager to support initiatives required to meet sales objectives.

• Support new product launches across all partners, providing NLF, PDP assets, new brand banners, and ensuring healthy stock allocation for a maximum commercial impact.

• Be a first point of contact for retailer marketing queries/content/NLFs/brand pages and gift with purchase

• Support the preparation of monthly reports, competitor analysis, and post-marketing campaign performance reviews for key launches and trading periods.

• Conduct regular site and digital “store walks” to monitor visibility, content quality, and promotional activity for both our brand and competitors, sharing insights and highlighting opportunities

• Organise products send-outs to retailers for content shoots, reviews, marketing purposes and influencer activity.

• Support the planning and execution of retailer pop-ups, head office brand takeovers and in-store activations, coordinating stock, assets, VM, samples and timelines.

• Provide support to Senior National Account Manager and National Accounts Assistant Manager to maximise sales target through innovation, brand exposure, and a strong trade / promotional calendar.

Internal:

• Partner with Marketing on optimal investment and approach on Marketing within Retailers ecosystem

• Partner with Marketing & Supply Chain on accurate stock allocation of permanent, Limited Life Sets

Profile:

• Highly organised, detail-oriented, with good analytical skills

• Proficient in Microsoft Excel, Word and PowerPoint

• Ability to manage multiple priorities in a fast-paced environment

• Works effectively with tight deadlines

• Positive attitude

• Experience of managing internal and external stakeholders