National Sales Manager

Location: Dublin - Hybrid working available

Reports to: CEO / Head Office

Role overview

Manage and grow the relationship with a major retail client, a leading international health and beauty retailer, providing consistent commercial, logistics and marketing support. Take ownership of account requirements, stock availability and new product opportunities, working closely with the client’s buyers, our international teams and brand partners.

Key responsibilities

• Relationship management: Build strong relationships with the retailer’s buyers, category managers and store teams. Act as their main point of contact and follow requests through to completion.
• Account growth: Grow sales and the portfolio of brands and products supplied to the retailer through new listings, range extensions and promotional opportunities.
• Orders and logistics: Manage purchase orders from confirmation to delivery, liaising with suppliers, freight providers and warehouses to prevent delays and resolve delivery issues promptly.
• Stock management: Monitor stock on hand, incoming shipments, sales and stock on shelf. Coordinate forecasts and replenishment to minimise stockouts, excess inventory and expiry risks.
• Store execution: Conduct regular store visits to review availability, merchandising and product presentation, and resolve gaps with the relevant teams.
• Marketing and brand support: Secure ongoing support from brand partners, including promotional activity, launch campaigns, samples, training and marketing materials. Ensure agreed support reaches the retailer on time.
• International sourcing: Assist buyers with product and brand requirements from markets outside the EU, coordinating sourcing, pricing, samples, supplier discussions and supply arrangements through the company’s global network.
• Launch coordination: Work with regulatory, logistics and brand teams to ensure product documentation, registrations, labelling and stock are ready for agreed launch dates.
• Reporting and issue resolution: Provide regular updates on sales, inventory, outstanding orders, marketing activity and growth opportunities. Escalate risks early and drive actions to resolution.

Experience and skills

• Experience in account management, retail sales or distribution, preferably within beauty, skincare, pharmacy, healthcare or FMCG.
• Strong relationship management, negotiation and commercial skills; experience working with Irish retail buyers is advantageous.
• Practical understanding of inventory planning, replenishment and international logistics.
• Strong organisation and follow-through, with the ability to coordinate multiple teams and priorities.
• Confident using Excel and account management or inventory systems.
• Willingness to travel within Ireland for buyer meetings and store visits.

Measures of success

• Sales growth and successful new product listings.
• Reliable deliveries and strong warehouse and shelf availability.
• Timely execution of launches, promotions and brand support.
• Responsive buyer service and prompt resolution of account issues.

A competitive base salary will be offered, along with a commission scheme. Full details will be shared with shortlisted candidates.