Network Management Operations - Associate

Profile Summary

• The role supports the management and development of relationships between Mizuho and its network of correspondent banks, financial institutions and other key market participants.
• Working as part of the Network Management team, the candidate will help ensure that relationships are well managed, opportunities are identified, and operational and commercial objectives are delivered. The role provides an excellent opportunity to develop expertise across financial markets, banking products, risk management and relationship management.

Duties and Responsibilities

Relationship Management:

• Managing relationships with correspondent banks and financial institutions.
• Build effective working relationships with internal stakeholders and external counterparties.
• Act as a key point of contact for day-to-day queries and relationship matters.
• Participate in counterparty meetings, calls and networking events.
• Maintain accurate relationship and network information.

Risk & Governance:

• Support ongoing due diligence and monitoring of financial institution relationships via regular service reviews to ensure accounts are fit for purpose.
• Assist with reviews of counterparty risk, regulatory requirements and internal policies.
• Ensure relevant documentation and records are maintained accurately and in line with governance requirements.
• Escalate emerging risks, issues or relationship concerns appropriately.

Operational Management:

• Work closely with Operations, Front Office Desks, Treasury, Compliance, Legal, Risk and other internal teams to resolve issues.
• Coordinate responses to counterparty queries and ensure actions are followed through to completion.
• Identify recurring operational issues and support initiatives to improve processes and service levels.
• Demonstrate strong attention to detail when managing sensitive financial and relationship information.
• Maintain a record of agent fees and invoices every month and provide regular reporting summaries. Support Front Office and Product Control to understand and allocate the relevant fees to the trading desk.
• Engage with Tax department to advise of any new accounts which may need tax documentation submitted, and track expiry dates to ensure Tax can provide updated documentation.

Market & Industry Knowledge:

• Develop knowledge of correspondent banking, financial markets and payment infrastructure.
• Keep up to date with relevant market, regulatory and industry developments.
• Build an understanding of how changes in regulation, technology and market structure may affect financial institution relationships.
• Share relevant market intelligence with colleagues and senior stakeholders.

Qualifications, Skills, and Experience

• Experience in financial services, banking, payments, markets or a related environment.
• Great organisational and time management skills
• Excellent communication skills
• Strong numerical and analytical skills
• Demonstrable ability to innovate, support change and problem solve
• Collaborative nature to contribute to a successful team performance
• Sound knowledge of the Banking Industry
• High level of computer literacy and skills in data manipulation / presentation
• Language skills are an asset, but not essential

What Mizuho Can Offer You

Here at Mizuho, there are fantastic progression opportunities and clear paths to promotion. We will give you ample opportunity to affect change and to help grow our business.

In addition to the great opportunity outlined above we are also currently able to offer:

• Competitive starting salary, plus discretionary bonus
• Non-contributory pension
• 27 days’ annual leave
• Core working hours*
• Hybrid working - office and home based*
• Virtual GP
• Wellbeing benefits, including Mental Health Allies and First Aiders

*For applicable roles only

At Mizuho, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

We are committed to supporting equality and diversity, and seek to create a workplace that is fully inclusive. We welcome applications from all sections of the community that we operate in and from all ethnic backgrounds, sexual orientation, beliefs, gender identities and disabilities

If you require more information about our equal opportunities policy or wish to discuss any accessibility requirements or reasonable adjustments please contact the recruitment team – recruitment@mizuhoemea.com and we will be happy to help.