OnBase Administrator

Brainhunter is currently seeking the services of a “OnBase Administrator” for a contract opportunity with one of our Valued Clients.

Work Style: Hybrid ,3 days in office

Location city(s): Toronto/London/Winnipeg

End Date: 1 year contract

Profile

We are seeking an experienced OnBase Administrator to provide operational support, maintenance, stabilization, and administration of a mature OnBase platform. The environment includes legacy OnBase versions (v17) and associated infrastructure components. This is a highly hands-on role focused on production support, incident resolution, platform stability, performance tuning, maintenance, and defect remediation.

Responsibilities

OnBase Administration & Support

• Administer and support OnBase production and non-production environments.
• Troubleshoot and resolve application, workflow, and user issues.
• Perform platform configuration, maintenance, and patching.
• Support upgrades, environment refreshes, and DR activities.
• Monitor platform health, performance, and availability.
• Maintain security, user access, and system configurations.

OnBase Components

• Support OnBase Application Servers.
• Support Web Server and Unity Client environments.
• Administer Workflow, WorkView, and Unity Forms.
• Support EIS and integration components.
• Support Document Composition and Reporting Dashboards.
• Support Capture, COLD/DIP, and scanning solutions.

Infrastructure Support

• Troubleshoot Windows Server and IIS issues.
• Support OnBase Timer Servers and associated services.
• Work with infrastructure teams on server, storage, and network issues.
• Support service accounts, certificates, and environment configurations.
• Investigate and resolve performance and stability issues.

SQL Server Support

• Troubleshoot OnBase database-related issues.
• Analyze query and application performance.
• Support database maintenance and upgrades.
• Work with DBAs on tuning and issue resolution.

Integrations & APIs

• Support OnBase integrations with internal and external applications.
• Troubleshoot API, web service, and middleware issues.
• Support Microsoft BizTalk integrations and message processing.
• Perform enhancements and bug fixes to existing integrations.
• Maintain integration documentation and configurations.

Development & Defect Resolution

• Implement configuration changes and minor enhancements.
• Develop and support Workflow and WorkView solutions.
• Perform root cause analysis and defect remediation.
• Support production releases and deployment activities.
• Develop fixes for application and integration issues.

Performance & Stability

• Analyze and resolve OnBase application, infrastructure, and database performance issues to improve platform stability and reliability.
• Monitor and optimize OnBase components, including Application Servers, Web Servers, Timer Servers, workflows, integrations, and SQL Server performance.
• Identify root causes of recurring issues and implement performance tuning, remediation, and continuous improvement initiatives to reduce incidents and enhance overall platform health.

Required Qualifications

• 7+ years of hands-on OnBase administration experience.
• Extensive experience supporting OnBase 16, 17, and newer versions.
• Strong knowledge of:
• Workflow
• WorkView
• Unity Forms
• EIS
• Application Enabler
• Unity Client
• Web Client
• Reporting Dashboards
• Document Composition
• Experience supporting:
• Microsoft SQL Server
• Windows Server
• IIS
• Timer Servers
• Microsoft BizTalk
• Experience with:
• OnBase APIs
• REST APIs
• C#
• .NET
• Web Services
• Strong troubleshooting and production support experience.
• Experience supporting business-critical enterprise applications in a KTLO environment.

Preferred Qualifications

• Hyland OnBase Administrator Certification.
• Experience supporting highly customized legacy OnBase environments.
• Experience performing OnBase upgrades and migrations.
• Experience in regulated enterprise environments.

Success Measures

• Maintain platform stability and availability.
• Reduce recurring production incidents.
• Resolve support tickets within SLA.
• Improve platform performance and reliability.
• Ensure timely resolution of defects and integration issues.

How to Apply:

Online: To apply for this and other suitable exciting opportunities with Brainhunter Systems Ltd., you can apply online through the button on the top right. AI tools may be used for initial screening of applicants. E-mail: Please email Reema at reema.kaur@brainhunter.com with an attached copy of your CV.

Brainhunter is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. Brainhunter encourages applications from women, Indigenous peoples, veterans, persons with disabilities, members of visible minorities and persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. We provide accommodation upon request during the recruitment process; please let the job poster know.

We thank all applicants for their interest, however only those candidates selected for Interviews will be contacted.