Online Chat Support Agent

Job Title: Online Chat Support Agent — Remote
Company: DLN Consulting Group
Location: Remote
Job Type: Full-Time / Part-Time

Description
DLN Consulting Group is hiring a Remote Online Chat Support Agent to provide real-time assistance to clients through our online chat platforms. You will be the first point of contact for client inquiries, delivering fast, accurate, and friendly support in a fully remote setting. If you are a strong communicator who types quickly and stays calm under pressure this role is a great fit.

Requirements

• High school diploma or equivalent
• Minimum typing speed of 40 WPM
• Strong written communication — clear, professional, and concise
• Ability to handle multiple chat conversations at the same time
• Basic computer skills and reliable high-speed internet
• Customer service experience preferred but not required
• Self-disciplined and able to work independently from home
• Available for flexible shift scheduling including evenings or weekends if needed

Benefits

• Fully remote position
• Flexible part-time or full-time hours
• Paid training provided
• Entry-level friendly
• Supportive team environment
• Opportunity to advance into senior support or account management roles