Operational Excellence Lead

About The Role

We are looking for a highly analytical and driven individual to join our Operational Excellence team. In this role, you will play a key part in driving operational excellence by improving processes, optimizing costs, and supporting scalable outlet operations across Hangry.

What You Will Do

• Lead and execute process improvement initiatives across operations (store, central kitchen, logistics).
• Identify inefficiencies, standardize SOPs, and implement scalable, data-driven solutions.
• Own end-to-end project delivery from problem structuring, pilot, to rollout for operational initiatives.
• Monitor performance, track KPIs, and drive corrective actions to close operational gaps.
• Ensure compliance with operational standards and continuously improve execution quality.
• Collaborate cross-functionally with Operations, QA, Supply Chain, and Product teams to drive sustainable improvements.

What We’re Looking For

• Bachelor’s degree in Industrial Engineering, Operations Management, Business, or related field.
• 3-6 years of experience in Business Strategy, Operational Excellence, Project Management, Operational Improvement, or related roles.
• Strong analytical skills with experience in process mapping, root cause analysis, and KPI tracking.
• Proficient in data analysis tools such as Excel & SQL, and project management.
• Strong ownership, execution discipline, and ability to translate data into actionable insights.
• Experience in F&B chain, manufacturing, or consulting is preferred.
• Excellent stakeholder management and communication skills in a fast-paced environment.

Why Join Us

At Hangry, your ideas will feed millions. Your growth will match your ambition.

• Growth Mindset: We never stop learning. Challenges help us grow, and we support each other every step of the way.
• Team Spirit: Teamwork drives everything we do. We care, collaborate, and celebrate wins together—while having fun along the way.
• Supportive Leadership: Our leaders listen, guide, and help you succeed. They're here to support, not just supervise.
• Best Ideas Win: Great ideas can come from anyone. We value input from all levels, and we act on ideas based on merit, not hierarchy.
• Work Smarter & Faster: We focus on what matters. By simplifying processes and staying agile, we make time for the work that drives real impact.

Perks & Benefits

• Flexibility: We support work-life balance with a hybrid setup and capped meeting hours—so you can do great work and live fully.
• Competitive Compensation: We regularly benchmark to ensure you’re fairly rewarded for your skills, contribution, and growth.
• Health Benefit Program: We care for you and your family with health insurance that includes your spouse and two children.
• Mental Health Support: Your well-being comes first. Access free sessions with professional counselors when you need them.
• Generous Paid Leave: Start with 15 days of paid leave a year, and earn more each work anniversary—up to 20 days total.