Operational Excellence Manager

Company Description DBC Corporate Advisory S.A. (DBC) is a specialized advisory firm serving private sector clients, building on the legacy of one of Greece’s most respected consulting firms since 1995. The company provides end-to-end financial, investment and operational excellence advisory services, including strategic planning, operational transformation, financial analysis, investment appraisal, business valuation and fundraising.

Role Description The Operational Excellence Manager is a full-time, hybrid role based in Athens, with flexibility for some work from home. This role is responsible for analyzing existing operational processes, identifying improvement opportunities, and designing efficient workflows that support DBC’s advisory services and internal functions. The manager will lead and coordinate process improvement initiatives, collaborate with cross-functional teams, and implement best practices in operations management to enhance service delivery, productivity, and quality. Day-to-day tasks include conducting data-driven performance assessments, managing projects related to operational transformation, monitoring key operational metrics, and ensuring that changes are effectively documented and adopted. The role also involves supporting senior leadership with insights on operational risks, resource allocation, and continuous improvement priorities.

Qualifications

• 5+ years experience in Operations Management, preferably within consulting, financial services, or professional services environments.
• University degree in Business, Engineering, Economics, or a related field; advanced studies (e.g. MBA) or professional certifications (e.g., Lean, Six Sigma, PMP) are an asset.
• Strong foundation in Operational Excellence and Business Process Improvement, with proven experience driving continuous improvement initiatives.
• Demonstrated Analytical Skills, including the ability to interpret complex data, identify trends, and support decision-making with clear recommendations.
• Proficient Project Management skills, including planning, stakeholder coordination, risk management, and delivering projects on time and within scope.
• Strong communication and presentation skills, with the ability to collaborate effectively across multidisciplinary teams and levels of seniority.
• High level of organizational skills, attention to detail, and ability to work both independently and in a hybrid work setting.
• Proficiency in data analysis tools (e.g., Excel, PowerPoint, BI tools) considered beneficial
• Fluency in English and Greek