Operations Administrator

📍 Location: LATAM & Philippines

📝 Contract: Full-time, Permanent

💻 Work Modality: 100% Remote – Mountain Time Zone (MT)

❗ Only CVs in English will be accepted

💰 Salary: $1,700 – $2,000 USD/month

Role and Company Overview:

We're hiring an Operations Administrator for a fast-growing, mission-driven US-based organization that connects and empowers women through golf and professional networking. Founded in 2018, they now operate 30+ chapters nationwide and are expanding fast. This is a small, tight-knit team that moves quickly, holds each other accountable, and genuinely believes in what they're building. You'll work directly with the CEO and COO — owning the operational workflows that keep everything running so leadership can focus on growth. If you're someone who gets excited about being part of a mission, loves structure, and thrives on execution — this is your role.

Responsibilities:

• Manage a high-volume support inbox, handling routine member and chapter inquiries
• Support chapter leaders with event updates, scheduling changes, and operational requests
• Build, update, and maintain events using established templates (Wild Apricot, LinkedIn)
• Coordinate event communications: reminders, confirmations, and follow-ups
• Produce recurring monthly materials (event previews, recap emails) using templates
• Process registrations, cancellations, and transfers per policy
• Extract data from multiple systems (Wild Apricot, QuickBooks, etc.) and build reports in Google Sheets or Excel
• Organize data to support leadership decision-making
• Maintain accurate records, documentation, and shared systems across 30+ chapters

Requirements:

• Excellent written and verbal English communication
• Strong organizational skills and high attention to detail
• Ability to manage multiple tasks and deadlines simultaneously
• Proficiency in Google Sheets or Excel (formulas required)
• Go High Level — not just navigation, must be able to set it up and configure it, not just use it
• Experience with CRM systems or operational platforms
• Comfortable following structured processes with minimal supervision
• Reliable and consistent — able to handle repetitive, high-volume work without losing accuracy
• Available full-time during Mountain Time Zone hours
• Stable internet and power

Nice-to-Haves:

• Personal interest or involvement in golf, sports, or women's professional communities
• Familiarity with or passion for women's empowerment or membership-based organizations
• Data analysis experience (pivot tables, reporting insights)
• Experience with Wild Apricot or membership-based platforms
• Exposure to Zapier or workflow automation tools
• Background in event coordination, operations, or membership organizations

Software and Tools Used:

• Go High Level
• Google Workspace (Sheets, Docs, Drive, Gmail, Calendar)
• Wild Apricot
• QuickBooks
• Canva
• Zoom
• Zapier