We are a Global Financial Group with a strong presence in multiple countries around the world. As part of our continued growth, we are now expanding our operations into the Vietnam market.
We are looking for a Operations Executive (Staff level) who have professional English to work on-site in Vietnam, supporting clients in Vietnam and international.
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KEY RESPONSIBILITIES
● Provide support to the operations team in the day-to-day running of the business.
● Balancing attention to detail with swift execution - following through our standard SOP while maintaining quality is key.
● Coordinate with internal teams to ensure that customer orders are fulfilled on time and to a high standard.
● Communicate with external partners and vendors to resolve any issues or concerns.
● Conduct research and analyze data for operational tasks and responsibilities.
● Maintain accurate records and reports for all operational activities.
● Support the development and implementation of new operational processes and procedures.
● Ensure that all operational activities comply with company policies and procedures.
QUALIFICATIONS & REQUIREMENTS
● Oper for FRESHER.
● Fluent in VN and English, in both oral and written communications.
● Possessed skills in utilizing Microsoft Excels. Skillset in Power Query is added advantage.
● Excellent communication and interpersonal skills.
● Strong attention to detail and ability to multitasking.
● Ability to work independently and as part of a team.
● Positive attitude and willingness to learn.
● Strong problem-solving and analytical skills.
● Experience in Power BI will be an added advantage
● Experience in JIRA will be an added advantage
● Willing to work in shifts
Working days: 5 days/week
Day shift: 8.30am - 5.30pm (office working - 2 weeks)
Night shift: 5.00pm - 2.00am (work from home - 2 weeks)
Weekend: assigned by Leader (if have)
Salary range: from USD350 - USD400
Night shift allowance ~ USD15/day shift
Weekly off allowance - ~USD15/day shift & USD30/night shift
Performance incentive ~ USD100+ (montly)
Annual leave, Sick leave, Birthday leave, Yearly Bonus
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