Operations Manager

The Operations Manager is responsible for ensuring that a high standard of service is delivered to clients through the effective and efficient use of strategies and other resources. You must apply a wide range of tools to plan, analyze, and oversee the department’s performance to ensure development. TASKS: Helping in promoting the company culture that encourages top performance and high morale Developing and leading the top-performing teams by extensive and consistent coaching Ensuring internal processes are being implemented and adhered to by performing quality control and monitoring KPIs Training and supporting the operations planning process, ensuring that all team members are equipped to perform the job Planning and executing strategic initiatives to achieve growth through customer focus and collaboration, driving revenue volume through targeted business plans Creating and monitoring projects for the team while supporting the CEO and the executive team’s vision and process ideals Supporting all functions of the business to work together QUALIFICATIONS: At least 3-5 years of proven experience as an Operations Manager Experience working remotely is Highly Preferred Excellent Interpersonal skills – ability to build relationships quickly; to gain respect and influence with key clients or internal business contacts Ready to handle a myriad of tasks depending on business needs Highly proficient in the English Language (Both written and oral) Intermediate skills with Microsoft Office Systems and GSuite Strong analytical and project management skills with a focus on flawless execution and attention to detail US Healthcare Experience is a Must Medical experience is preferred Open to working night shifts