Operations Manager – Sales Operations

Operations Manager – Sales Operations

• Dublin 2 | Hybrid Working
• 11-Month Contract
• Salary: Up to €65,000 per annum

Are you an analytical and proactive professional with experience in Sales Operations within the software industry? We are seeking an Operations Manager to join a leading technology company, supporting its Alliance and Channel Sales organisation through forecasting, reporting and business analysis. This is an excellent opportunity to work cross-functionally with senior stakeholders, drive operational improvements and contribute to business growth in a dynamic, collaborative environment.

Your Responsibilities

• Act as the primary business partner to the Sales Directors, providing operational and analytical support.
• Participate in weekly forecast meetings and support Sales Management with forecast consolidation and reporting.
• Assist in preparing Quarterly Business Reviews (QBRs) and management reports, delivering meaningful insights and analysis.
• Support annual planning processes, business reviews and Channel Sales quota deployment.
• Leverage AI capabilities to enhance business insights, reporting and operational effectiveness.
• Collaborate with Marketing and Enablement teams to monitor, evaluate and report on key initiatives.
• Conduct pipeline reviews and establish best practices to improve forecast accuracy and consistency.
• Oversee and support financial reporting processes, ensuring compliance with relevant policies.
• Partner with Sales Operations, Deal Desk and Commissions teams to resolve issues and develop operational best practices.
• Support new hire onboarding, including CRM tools, partner policies and management dashboards, while collaborating with Legal, Finance and Marketing on Channel and Alliance growth initiatives.

What We’re Looking For

• 2–4 years of proven experience in Sales Operations within a software sales organisation.
• Experience supporting a Channel Sales or Alliances organisation is desirable.
• Strong collaboration and influencing skills, with the ability to work effectively across cross-functional teams.
• Excellent organisational skills and attention to detail, with the ability to manage competing priorities in a fast-paced environment.
• Strong analytical and problem-solving abilities, with experience driving issue resolution.
• Excellent communication skills and the confidence to engage with stakeholders at different levels.
• A positive, proactive and results-driven approach, with a willingness to embrace and drive change.
• Experience using CRM tools to support sales operations, reporting and pipeline management.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Experience with Business Intelligence tools and/or Tableau is desirable; exposure to Software-as-a-Service (SaaS) sales is an advantage.

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