Operations Manager / Team Assistant Marketing Agency (Dubai based) Remote

Solved6 is a Marketing Department as a Service agency based in Dubai and Los Angeles. We give brands a full senior marketing team (strategy, creative, paid media, social and PR) for the cost of one in-house hire. Our clients include BYD, Hugo Boss and Charles & Keith, across fashion, automotive, beauty, real estate and B2B tech.

We're looking for an Operations Manager to own publishing and community management across our client accounts. Our team plans and creates the content. Your job is to make sure it goes live correctly, on time, and that every client's community is handled well every business day.

What you'll do

• Schedule all client-approved content in Metricool at the best time for each platform, with the full week set before the weekend
• QA every post before and after it goes live: captions, hashtags, tags, links, cropping and formats
• Manage community daily (Mon–Fri): reply to comments, DMs and mentions in each brand's tone, and engage in each client's niche
• Spot negative comments, complaints and PR risks early and escalate them immediately
• Review grids and post performance weekly, and suggest engagement actions with the Strategist
• Keep bios, link-in-bio, highlights and pinned posts in line with each brand's style guide
• Flag platform issues the same day: locked accounts, policy strikes, ad disapprovals, hacking attempts
• Supply weekly and monthly analytics (reach, impressions, engagement, follower growth) to the strategy team

What you bring

• 2+ years in social media operations, community management or publishing, ideally at an agency
• Hands-on with Metricool or a similar scheduler, plus Meta Business Suite, LinkedIn and TikTok
• Excellent written English; Arabic is a strong plus
• Detail-obsessed: you catch the broken link before the client does
• Good judgement on what you can answer and what needs escalating
• Comfortable with ClickUp, Slack and Canva
• Reliable availability Mon–Fri during GST business hours

Engagement

• Freelance: open to remote candidates
• Full-time: must be based in the UAE

Why Solved6

You'll work with a senior team on premium brands, inside clear processes and a weekly rhythm.

• Apply with your CV and a short note on the accounts you've managed. Include the platforms you've worked on and the community size you handled.