We are looking for an Operations Specialist to join the Buying & Owning Real Estate HUB. Our team supports Danske Bank advisers in branches by providing essential back-office services for personal customers in Denmark. We play an important role in helping advisers prepare for customer meetings and handle guarantee-related processes when customers are planning to buy a home.
In this role, you will become part of a collaborative and supportive team working closely with stakeholders to deliver high-quality services. It is a great opportunity to develop your skills within banking and real estate while contributing to smooth and efficient customer experience.
You will:
Be responsible for many different tasks, such as document preparation and analysis, data gathering from different systems and documents, customers’ future economy calculations, and other administrative tasks related to property or other types of loans
Communicate daily with colleagues and third-party real estate agencies, pension companies, and other banks in Denmark via e-mail and phone
Improve and optimize the process using Lean principles
About you:
Previous experience within customer service or back office (finance related or international company would be beneficial)
A collaborative person with a high sense of responsibility
Great communication skills
Comfortable with routine tasks and detail and quality-oriented
Upper-Intermediate English language skills, both written and spoken
A degree in finance, economics or a related field would be considered beneficial
“Be yourself. We like it that way.”
We offer:
Monthly salary range from 1520 EUR to 2280 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
See all the benefits HERE.
Your job function (position) in the job contract will be Service Delivery.
If you're interested in this role and joining my team, feel free to contact me – Jonas Strazevicius, Team Leader via LinkedIn, and I will answer your questions!
About Us
Danske Bank is a Nordic bank with bridges to the world around us. For 150 years, we have supported people and businesses in releasing their potential. A career with us is an opportunity to join a community of 22,000 colleagues in a culture where we are committed to Teaming Up, Owning It and Being Open. Together, we are on a journey to transform Danske Bank into a better bank. For our customers, our employees and the societies around us.