Order Management Specialist (Nordics markets) (all genders)

Job Title

Order Management Specialist (Nordics markets) (all genders)

Job Description

Job Posting Description

We are looking for an Order Management Specialist to join our dynamic team supporting the Nordic markets. This is an exciting opportunity to build career in a fast-paced and meaningful industry. You will play a critical role in ensuring seamless order processing and exceptional customer experience, especially for high-priority and emergency items like defibrillators and other life-saving products.

Your role:

• End-to-end management of orders for Nordic markets.
• Order booking and monitoring of orders throughout the complete order lifecycle.
• Supporting Denmark and Sweden and providing flexible support across the Nordic Order Management organization.
• Working closely with customers and internal stakeholders.
• Handling Customer Service and Order Management activities and resolving order-related issues.
• Working with SAP and electronic order processing
  

You're the right fit if:

• You have BA/MA degree in Business Administration, Supply Chain, Operations or equivalent.
• You have fluent English language and feel comfortable in communication with stakeholders.
• You are a problem solver with good organizational skills (time management, work management).
• You are team player with strong communication skills.
• You are good in Microsoft Office (especially Excel).
• Previous experience within Supply Chain (especially Order Management) Logistics, Customer Service
• Working knowledge of SAP would be an advantage
  

Compensation & benefits
Doing meaningful work should come with fair, transparent rewards. The annual base salary range for this role is 71,200 PLN – 94,933 PLN. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience, and the responsibility you'll have in this role, alongside internal equity and local market considerations.
This role is eligible for an annual incentive, with your rewards linked to both individual performance and company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision. Benefits include: hybrid working, paid time off, health and wellbeing benefits, diversity & inclusion initiatives, and learning and development opportunities.

Our benefits:

• Annual bonus based on performance achieved 
• Private medical care with the option to extend it to family members 
• Benefit System cards 
• Discount for Philips’ products 
• Wide variety of training & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program
  

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.

About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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