Order Operations Intern

As an Order Operations Intern, you will have the opportunity to learn how customer orders move through the order management and fulfillment process.

Your responsibilities may include:

• Support order entry and order management activities, including reviewing orders for accuracy and completeness.
• Assist with internal and external customer inquiries regarding quotes, sales orders, recurring billing, and pricing models.
• Maintain and update customer, order, and billing data in CRM and ERP systems.
• Help track order processing and fulfillment milestones to support timely revenue recognition of goods sold.
• Assist in coordinating shipment and delivery of goods sold with Sales, Professional Services, and Procurement teams.
• Help identify, monitor, and resolve account, contract, and billing issues under team guidance.
• Perform routine audits of internal databases to help maintain data consistency and accuracy.
• Learn ERP and companion product functionality, and follow established order management and fulfillment policies and procedures.
  

What We’re Looking For:

• Current university student in International Business, Business Administration, Business Management Engineering, International Trade, Finance, Supply Chain Management, Business Analytics, or another business-related or commercial field.
• No prior professional experience required.
• Experience using Microsoft Excel through academic projects, coursework, internships, or part-time employment.
• Intermediate to advanced English proficiency, both written and verbal.
• Intermediate to advanced proficiency in Microsoft Office Suite, particularly Microsoft Excel.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Ability to quickly learn and use business applications, including CRM, CPQ, ERP, and financial systems.
• Exposure to customer service, operations, business processes, data analysis, or administrative support is preferred.
  

What the Intern Will Gain:

• Hands-on experience with Quote-to-Cash and Order Operations processes.
• Exposure to quotes, sales orders, recurring billing, pricing models, and fulfillment activities.
• Practical experience using CRM, ERP, CPQ, and financial systems.
• Experience collaborating with Sales, Professional Services, Procurement, and other internal teams.
• Development of customer service, analytical, problem-solving, and organizational skills.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Recruiter:

Proud to be your partner. Committed to your success.

At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to ourcustomers' success and our growth as a business.

Bring the Real You. That’s Who We’re Interested In.

Epicor Career Assistant

Thank you for considering a career with Epicor. Whether you're exploring opportunities on our careers page, preparing for a phone screen or interview, have already applied, or have been through our application process, we appreciate your interest and the time you have invested. We are committed to showing you how much we care about your future.

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Recruitment Fraud Alert

At Epicor, we are committed to upholding the highest standards of integrity and transparency. We have become aware of phishing scams where individuals pose as our recruiters, hiring managers, and/or HR Business Partners to obtain personal information. These scams can seem legitimate, but it's important to know how to protect yourself.

How to Identify Phishing Scams:

• Epicor Will Never Ask for Payment: Our recruiters will never ask for payment to apply for a position or as a condition of employment. For example, any required background check will be facilitated by Epicor.
  

• Beware of Misleading Communications: Do not pay any fees to individuals, agencies, or employment portals related to an interview or other interaction with Epicor. Epicor will not be responsible for any loss or damage suffered.
  

• Verify Authenticity: All legitimate Epicor communication will come from the following alias/domains: "Workday@epicor.com", "Recruiting@epicor.com", and/or "First name.Last name@epicor.com". The only valid domain is www.epicor.com. Verify job positions on our careers site at jobs.epicor.com and confirm that the recruiter you speaking to is listed on the requisition. Be cautious of generic emails and check for misspellings of Epicor or non-Epicor email addresses (e.g., gmail.com, yahoo.com, or even close variations like @epicor.talent.com).

If you have any questions or encounter any suspicious emails, job postings, and/or communication from what appears to be Epicor, please report them to recruiting@epicor.com immediately.