Order to Invoice Specialist with German

We’re looking for an Order to Invoice Specialist with German to join our team in Sofia, Bulgaria.

You’ll act as a key part of the order-to-cash process – managing customer orders, ensuring accurate invoicing, and coordinating with Sales, Supply Chain, and Finance teams to deliver a seamless customer experience.

This role combines attention to detail with strong stakeholder collaboration to drive accuracy, efficiency, and customer satisfaction.

Quick must-haves: C1 level of German (written and spoken).

Hybrid working model - 3 days per week from the office.

• Manage the end-to-end processing of customer orders (products, projects, maintenance/repair services) for a designated dormakaba country/region.
• Generate and issue accurate invoices in a timely manner, ensuring compliance with company policies and procedures.
• Maintain accurate and up-to-date data in internal systems, ensuring data integrity and confidentiality.
• Communicate with customers to confirm order details, handle inquiries, and provide updates on order status.
• Support reporting activities and maintain documentation, records, and templates related to order management and invoicing.
• Collaborate cross-functionally with Sales, Supply Chain, Procurement, Finance, and Field Technicians to ensure smooth order execution and billing processes.

• 3+ years of experience in a similar role (e.g. Accounts Receivable, Order-to-Cash, Billing, Order Management, Sales Order Processing) within a service back-office environment.
• Bachelor’s degree in either: Finance, Accounting, Business Administration, Sales, Supply Chain, or another related field.
• C1 level of German (written and spoken).
• Hands-on experience with customer order processing and invoicing.
• Knowledge of ERP and CRM systems (e.g. SAP) as well as Microsoft (Excel).
• Well-organized, proactive, and detail-oriented mindset.
• Strong attention to detail with a high level of accuracy in data entry and document handling.
• Excellent communication skills for effective collaboration with customers and internal stakeholders.

• Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust.
• Home office allowance.
• 25 days paid annual leave.
• Additional health insurance.
• 102.26 EUR Food vouchers.
• Public transportation card.
• Multisport / Coolfit card.
• Opportunity for flexibility with a hybrid working model.
• Employee Assistance Program (Mental Health, Legal & Financial Counselling).
• Language training opportunity.
• Brand new modern office premises in a class A Business building.
• Employee referral program.
• Fresh fruits in the office.
• Training and mentorship programs.
• Access to over 15,000 LinkedIn Learning courses to assist in your development.

We are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places.

With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.

Work in a place where you matter – apply now!