Organizational Change Management Practitioner

WHO WE ARE

Velotic is a newly-formed independent software company with a pure-play focus on industrial operations. We unite two category-defining portfolios -- ThingWorx and Kepware (formerly part of PTC) and Proficy (formerly part of GE Vernova) -- to transform industrial manufacturing, at scale. With $350M in annual revenue, a global footprint across a range of industries, a legacy customer base, and our intelligent data connectivity systems and AI solutions, we are one of the world's largest independent software companies focused on industrial operations -- here to power the future of manufacturing.

OUR MISSION

Enabling the world's industrial producers to do the right things right—across every shift, every plant, every day. We help manufacturers prosper by equipping them with software-defined, data-driven production systems that elevate quality, accelerate cycle times, improve resilience, and enable sustainable profit growth.

WHY THIS IS A ONCE-IN-A-CAREER OPPORTUNITY

• Lead in a market undergoing significant disruption and growth from cloud migration to edge intelligence to AI-powered industrial automation.
• Join a culture defined by ambition, authenticity, speed, teamwork, and the belief that manufacturing can meaningfully improve the world.
• Competitive benefits, compensation and long-term impact on how the world’s industrial companies operate, automate, and innovate.

ROLE SUMMARY

REQUIREMENTS

KEY RESPONSIBILITIES

Change Strategy & Planning

• Conduct organizational readiness, stakeholder, and change impact assessments.
• Develop comprehensive change management strategies aligned to business objectives.
• Create adoption plans that address awareness, desire, knowledge, ability, and reinforcement needs.
• Identify organizational risks and barriers to successful transformation and recommend mitigation strategies.

Stakeholder Engagement

• Build relationships with executive sponsors, plant leaders, operational teams, IT stakeholders, and project teams.
• Establish stakeholder engagement and communications plans.
• Facilitate workshops to align leadership teams on desired business outcomes and success measures.
• Serve as a trusted advisor throughout the transformation journey.

Adoption & Enablement

• Design and execute user adoption programs that accelerate realization of business value.
• Partner with training teams to develop role-based learning and enablement strategies.
• Support customers in developing change champion networks and local advocates.
• Monitor adoption progress and adjust interventions as needed.

Industrial Digital Transformation Support

• Support implementations involving MES, SCADA, Industrial IoT, Connected Worker, Predictive Maintenance, Asset Performance Management, Production Optimization, and Analytics platforms.
• Help customers align technology deployments with operational and business performance goals.
• Facilitate continuous improvement initiatives that increase solution utilization and expand business value.

Governance & Value Realization

• Establish governance frameworks and executive review cadences.
• Define and monitor KPIs related to adoption, utilization, outcomes, and business impact.
• Develop success plans with owners, milestones, and measurable objectives.
• Document and communicate realized value, ROI, and customer success stories.

DELIVERABLES:

• Adoption Benchmarking including PTC, Risk and ADKAR assessments from PROSCITM.
• Change management strategies and documented success plans with action items, owners and timelines, in alignment with the PROSCITM change management framework.
• Outcome maps and project charters consisting of goals that are specific, measurable, achievable, relevant and time-bound (SMART).
• Visibility to project goal progression in the form of measurable KPIs, and calculable ROI.
• Continuous improvement strategies and initiatives that leverage Velotic’s software to reduce time to value and optimize return on investment.
• Project/program governance models and cadence management to ensure healthy solution adoption is achieved.
• Published and promoted success stories that celebrate healthy user adoption and ROI to ensure changes are sustained.

QUALIFICATIONS

Required qualifications

• Bachelor's degree in Business, Organizational Development, Human Resources, Engineering, Information Technology, Industrial Engineering, or a related field.
• 5+ years of experience in Organizational Change Management, Digital Transformation, Customer Success, Professional Services, or a related discipline.
• Demonstrated experience leading change initiatives in enterprise software, SaaS, manufacturing technology, or industrial software environments.
• Strong facilitation, presentation, and executive communication skills.
• Experience conducting stakeholder analysis, change impact assessments, and readiness assessments.
• Ability to influence without direct authority and drive alignment across diverse stakeholder groups.
• Experience managing multiple projects simultaneously in a fast-paced environment.
• Experience building and scaling communication & training plans for customers that drive awareness, desire, knowledge, ability and reinforcement of customer-facing change initiatives.
• Ability to translate specific project work into repeatable and sustainable standard work that can be re-used across other projects at Velotic.

Preferred qualifications

• PROSCI Change Management Certification (or equivalent).
• Experience supporting Industrial IoT, MES, SCADA, Manufacturing Operations Management, OT, or Industry 4.0 initiatives.
• Knowledge of manufacturing, energy, utilities, mining, process industries, or industrial operations.
• Experience with customer success methodologies, value realization frameworks, and operational excellence programs.
• Familiarity with Lean Manufacturing, Six Sigma, Continuous Improvement, or Operational Excellence methodologies.
• Master's degree in Organizational Development, Business Administration, Engineering, or related discipline.

SUCCESS METRICS

• User adoption and utilization rates
• Customer satisfaction (CSAT)
• Net Promoter Score (NPS)
• Time-to-Value (TTV)
• Achievement of customer business outcomes
• Program governance effectiveness
• Executive stakeholder engagement
• Documented customer ROI and value realization
• Expansion of customer advocacy and referenceability

WORK ENVIRONMENT

• Remote/Hybrid

• Travel up to 35%

ANTICIPATED COMPENSATION

The anticipated annual salary range for this position is between $100,000-120,000.

The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus.

PAY AND BENEFIT PACKAGE

• Competitive compensation
• 401(k) with employer match (50% up to 8%)
• Medical, dental, and vision coverage
• HSA with company contribution
• Life and AD&D insurance (2x salary, up to $1m)

EQUAL OPPORTUNITY STATEMENT

Velotic is committed to building a diverse and inclusive workplace.

Who We Are

Velotic is a newly-formed independent software company with a pure-play focus on industrial operations. We unite two category-defining portfolios -- ThingWorx and Kepware (formerly part of PTC) and Proficy (formerly part of GE Vernova) -- to transform industrial manufacturing, at scale.

With $350M in annual revenue, a global footprint across a range of industries, a legacy customer base, and our intelligent data connectivity systems and AI solutions, we are one of the world's largest independent software companies focused on industrial operations -- here to power the future of manufacturing.

Are you ready to join us?

Are You Looking For A Once-In-A-Career Opportunity?

This is your chance to:

• Join a leader in a market undergoing significant disruption and growth from cloud migration to edge intelligence to AI-powered industrial automation.

• Be part of a culture defined by ambition, authenticity, speed, teamwork, and the belief that manufacturing can meaningfully improve the world.

• Enjoy competitive benefits, compensation and long-term impact on how the world’s industrial companies operate, automate, and innovate.