- Hiring from
- Probably Worldwide
- Work type
- Remote
- Posted
618,230 remote jobs, straight from company career pages
100% free · New jobs every minute
Show job descriptionHide job description
MRF:576623
Is This YOU? Then We Want to Meet You!
Are you a naturally persuasive, consultative communicator who loves closing deals and turning warm inquiries into booked business? We are looking for a results-driven Inbound Sales Specialist to field prospective customer calls and SMS leads for a leading on-demand logistics and home services platform. If you thrive on live customer discovery, hold your ground with confidence, and want an immediate path to expand your hours into a full-time role, we want to hear from you!Requirements
- 1–2+ years of proven high-velocity inbound sales experience across phone, SMS, and chat channels (B2C, home services, moving, logistics, or high-volume e-commerce preferred).
- Exceptional verbal and written English communication (C1/C2 level) with natural authority, empathetic pacing, and clear diction.
- Proven track record of consistently meeting or exceeding conversion rate, closing, and average order value (AOV) quotas.
- Quick mental math capabilities to accurately calculate service tiers, add-ons, and customized quotes live on calls.
- Fast typing proficiency (50+ WPM) paired with the ability to concurrently navigate CRM and communication tools.
- High coachability, emotional poise, and resilience—comfortable using conversational pauses, avoiding premature discounting, and proactively asking for the business.
- Complete schedule flexibility during US operational sales hours with zero conflicts with daytime studies or concurrent full-time employment.
- Experience with tools like Aircall, Zendesk, or modern dispatch/booking CRMs is a plus.
- Familiarity with two-way SMS sales cadences and home services or moving industry terminology is a bonus.
What you'll do
- Handle incoming calls, SMS inquiries, and quote requests to guide prospective customers from inquiry to confirmed booking.
- Conduct thorough discovery on every interaction to identify full project scope, uncover unspoken customer needs, and pitch service add-ons before presenting pricing.
- Present guaranteed upfront pricing using structured value-framing methodologies and confident communication pauses.
- Navigate and resolve pricing stalls or competitor comparisons using consultative objection handling and soft-urgency frameworks.
- Execute active SMS follow-up cadences on pending quotes to close open loops—ensuring every lead reaches a booked, scheduled follow-up, or definitive status.
- Accurately calculate and quote complex tiered service estimates and add-on fees in real time.
Success looks like
- Consistently hitting individual sales conversion benchmarks (targeting 35%+ conversion rate on qualified inquiries).
- Maintaining target Average Order Value (AOV) through strategic upselling and comprehensive project scoping.
- Achieving core sales revenue milestones and conversion metrics to smoothly fast-track from ramp hours into a permanent 40-hour full-time position.
- Maintaining high attendance reliability, schedule adherence, and zero unattended quote follow-ups.
