Partnership Support Officer

Inputting data and archiving documents Handling correspondence (emails, letters, phone calls) with employee loan customers Handling Troubleshooting issues related to employee loan products and assisting in providing solutions to HR partners/customers Collaborating with other internal divisions such as product, engineering, legal, and others to meet the needs of HR partners/customers Assisting in the preparation of reports or office documents Guiding HR partners in filling out employee loan data templates Following up on documents with relevant internal or external parties (HR partners/customers) Organizing the data room containing employee loan documents Assisting with other administrative tasks as needed by the team or supervisor Minimum Bachelor Degree from reputable universities with a minimum GPA of 3.0. Minimum of 2 years of work experience Proficient in English (written and spoken) Proficient in Microsoft Office (Word, Excel, PowerPoint) Strong attention to detail