Patient Coordinator - Full-time (remote), UK Vein Care

Patient Coordinator – Full-time, Remote

Do you want to be part of a growing business where the patient comes first?

UK Vein Care, part of Nordic Health Group, is a growing provider of private healthcare specialising in the treatment of venous insufficiency (varicose veins). We are now looking for a dedicated full-time Patient Coordinator to support the smooth running of our clinics and deliver an excellent patient experience.

This is a home-based role within the UK, working 37.5 hours per week, with occasional travel.

As a Patient Coordinator, you will play a central role in keeping our clinics organised and ensuring patients receive a seamless experience. Working closely with surgeons, clinic staff and host locations, you will coordinate the people, schedules and practical details that make each clinic day run smoothly.

The role includes, among other things:

• Managing surgeon diaries and coordinating clinic schedules

• Liaising with host locations to confirm clinic arrangements

• Organising staff rotas and coordinating cover

• Supporting patients with appointments and enquiries, keeping them informed throughout their journey

• Accurately maintaining patient information and appointment details in our systems

• Responding to scheduling changes and resolving day-to-day coordination issues

• Contributing to improvements in daily processes and the overall patient experience

What we offer:

• Competitive salary

• Home-based working, with occasional travel

• A full-time role with 37.5 contracted hours per week

• A warm and professional working environment with dedicated, skilled colleagues

• Meaningful work where you contribute to a better experience for our patients every day

What we expect from you:

• Previous experience in patient coordination or a similar operational role within healthcare is essential

• Experience managing surgeon diaries, coordinating clinic schedules, liaising with host locations and organising staff rotas

• Excellent communication and interpersonal skills, with a caring and professional approach

• Strong organisational skills, attention to detail and the ability to manage competing priorities

• Confidence using IT systems, including Microsoft Office and patient management or CRM software

• A proactive, reliable approach and the confidence to work independently

• Willingness to travel occasionally as part of the role

Applications are reviewed on a rolling basis.

Employment type: Full-time, 37.5 contracted hours per week.

Location: Home-based in the UK, with occasional travel.

For questions about the role, please contact us at ap@nordichealthgroup.com.