Payroll Coordinator (APAC)

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together What is the role The Payroll Coordinator will support end-to-end payroll processing for ASPAC countries, with a strong focus on Philippines payroll. You will work with the APAC Payroll Manager to deliver payroll across New Zealand, Australia, the Philippines and other ASPAC countries, ensuring accuracy, compliance, and timely delivery. The following include but may not be limited to the responsibilities of the Payroll Coordinator: Ensure accurate and timely payroll processing across assigned employee groups. Administer timesheets, payroll inputs, and authorized payroll deductions. Review, reconcile, and assist with payroll approval activities. Maintain accurate payroll records and prepare payroll journals. Respond to employee payroll enquiries and escalate issues as required. Communicate payroll cut-off dates and key payroll updates to employees and stakeholders. Liaise with HR, Finance, and external payroll providers to follow up payroll queries, provide required information, and support accurate payroll outcomes, including Philippines payroll requirements where applicable. Assist with payroll audits, standard payroll reporting, and preparation of payroll data for review by the APAC Payroll Manager. Identify payroll process issues or opportunities for improvement and escalate recommendations to the APAC Payroll Manager. Check payroll inputs during processing cycles to support data accuracy, completeness, and compliance. Support payroll process improvements that enhance accuracy, efficiency, and employee experience. Assist and perform other payroll-related duties as required. Work Set-up / Work Schedule Remote Monday to Friday – 40 hours/8 hours per day Expected to work holidays unless approved to take a regular holiday or non-special working day off Hours need to accommodate time zone in which the payroll being prepared works in. Who we are looking for Successful candidate must possess: Demonstrated hands-on payroll experience, including practical experience processing or supporting Philippines payroll. Sound understanding of Philippines payroll requirements, including statutory contributions, 13th month pay, holiday pay, night differential, and mandated leave obligations. Experience working with outsourced payroll providers or payroll vendors is desirable, particularly in a Philippines payroll environment. Solid MS Office skills, with a strong understanding of Excel functionality and data manipulation Meticulous attention to detail and strong numerical accuracy. Excellent time management, organizational, and prioritization skills. Effective communication skills with the ability to build relationships across all levels of an organization. Strong problem-solving skills, initiative, and client service focus. Self-motivated with the ability to work autonomously and meet deadlines. What we offer Day 1 HMO + 1 free dependent Health and Wellness Reimbursement Benefits Sunlife Group Insurance Company Salary Loans Government contributions Assistance with government loan payments 13th month pay Night differentials pay Holiday pay (for hours worked on holidays) Mandated Leaves Work equipment provided New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com . If you suspect fraudulent activity, please contact us immediately at [email protected] .