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Payroll Specialist

Hiring from
Canada, United States
Work type
Remote
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The Payroll Specialist supports Payroll clients by performing several payroll administration, processing and specialist duties for US & Canadian-based payrolls using UKG Pro.

The Payroll Specialist performs a wide range of duties including, but not limited to the following:

      • Responsible for processing payroll for a variety of pay frequencies (weekly/bi-weekly/semi-monthly/monthly) for employees, both hourly and salary, of assigned clients and providing the following services:
        • Process various payroll adjustments (e.g. shortages, garnishments, manual computation of gross and net pay, vacation pay, bonuses, manual/instant checks)
        • Provide clients with predetermined reporting and obtains client approval for employee entries and exceptions within Time & Attendance
        • Transmit payroll by required deadlines per client
        • Processes employee changes (e.g. tax withholding, direct deposit, and PTO accruals) if applicable per the contract
        • Participate in client welcome calls and provides excellent customer service, assisting client employees and supervisors with payroll questions
        • Process employee payment changes in the payroll gateway according to the Client Change Workbook or any other client-preferred method
        • Load timecards and balances import time from the client time product (UTM, WMF, WFM, or other)
        • Pre-process payroll with established audits to ensure accuracy of inputs and generates the appropriate approvals as required
        • Complete post payroll documentation as required by the processing schedule checklist provided to document activities and issues for each payroll
      • Review client contracts for each assigned client to ensure understanding of the client’s individual details and needs
      • Maintain proper internal controls as documented by Ascend control policies and procedures
      • Maintain payroll documentation and identify process improvements
      • Provide general payroll support by providing feedback to the client and MP team regarding common practices related to payroll processing, UKG payrolls set, and administration
      • Remain up to date on UKG product releases and certifications as well as current payroll laws and regulations
      • Perform all services in a professional manner in accordance with industry standards, applicable laws and regulations, and according to Ascend policies and procedures
      • Adhere to Ascend and UKG implementation and managed payroll services methodologies
      • Achieve profitability goals as directed by Ascend each month
      • Other duties as directed by Leadership.

The following key knowledge, skills and abilities are required to perform the job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Minimum of four years’ experience in payroll
  • Bachelor's degree or equivalent experience required
  • Knowledge and experience with UKG Payroll & Time Products
  • Proficient with the use of standard technology including Microsoft Office 365 (Word, Excel, Power Point, Outlook), project management tools, video conferencing, and other online meeting software.
  • Fluent communication skills in the English language, both written and verbal
  • Certified Payroll Professional certification highly preferred

Work and Travel Requirements

  • Remote work from a home office.
  • Legal authorization to work in the United States or Canada.
  • Willingness to travel up to 10% of the time.

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