Payroll Team Leader

We never request any type of payment as part of our selection process, and we always contact candidates exclusively through our official corporate accounts and platforms.

If you are asked to make a payment or purchase as part of a recruitment process, it is likely a scam. Please ensure that the position you are interested in is published on our official website.

About TMF Group

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. With more than 10,000 experts across 120 offices in 85 jurisdictions, TMF Group serves corporates, financial institutions, asset managers, private clients, and family offices. Our services include accounting, tax, payroll, fund administration, compliance, and entity management, enabling businesses to operate efficiently and compliantly across borders.

Discover the Role

The Payroll Team Leader will be responsible for leading the end-to-end payroll operations for Colombia, ensuring accurate, timely, and high-quality service delivery across multiple clients. This role will lead and develop a team of payroll professionals while managing priorities, client expectations, and key stakeholder relationships in a dynamic BPO environment.

The position requires strong Colombian payroll expertise combined with effective leadership, communication, organization, negotiation, and decision-making skills to drive operational excellence and team performance.

Key Responsibilities

• Lead and manage the payroll team, including workload distribution, training, performance, and development.
• Oversee end-to-end payroll operations, ensuring accuracy, timeliness, compliance, and data integrity.
• Manage payroll controls, procedures, and SOPs, ensuring documentation and country knowledge are kept up to date.
• Act as the main escalation point for payroll issues, providing effective solutions to clients and stakeholders.
• Drive process improvements, automation, and operational efficiency across payroll activities.
• Support payroll system implementations, client migrations, data migrations, and other payroll-related projects.
• Coordinate with internal teams and platforms to ensure successful implementations and daily workflows.
• Prepare payroll reports and analysis, providing insights and recommendations to support management decision-making.
• Ensure payroll practices remain aligned with regulatory requirements, technology developments, and best practices.

Key Requirements

• At least 5 years of experience managing Colombian payroll end-to-end.
• Strong knowledge of the complete Colombian payroll cycle.
• Previous experience in a BPO / multi-client environment is a must.
• English B2+.
• Proven experience leading and managing teams.
• Good command of Excel.
• Strong stakeholder management skills.
• Effective communication and interpersonal skills.
• Strong negotiation and influencing skills.
• Excellent organization and time management.
• Strong decision-making and prioritization skills.

What’s in it for you?

• Hybrid working model.
• Health insurance (prepaid medical plan).
• English language classes.
• Internal training and development opportunities.
• Life and funeral insurance.
• Birthday benefit.
• Commercial partnerships.
• Permanent contract with opportunities for professional growth.

We’re looking forward to getting to know you!