People Development - Portfolio Enablement and Delivery Lead

Primary Details

People Development - Portfolio Enablement & Delivery Lead

· Location: London or Leeds

· Type: Permanent

· Hybrid role, happy to talk flexible working

The Opportunity

QBE Europe is currently recruiting for a People Development – Portfolio Enablement & Delivery Lead to join ther People Development team in our London or Leeds office. The People Development - Portfolio Enablement & Delivery Lead is responsible for translating agreed People Development priorities into clear, executable plans and ensuring the effective, consistent and scalable delivery of learning, leadership and career development solutions across the International, Group Ops & Tech and GCUO portfolio.

The role operates as part of our Regional Leadership and Learning function, and forms part of the delivery engine for People Development. It is responsible for planning, sequencing, delivery and governance of learning and leadership initiatives, while also driving awareness, accessibility, adoption and continuous improvement of the broader development ecosystem. This includes identifying opportunities to use AI and digital enablement to streamline delivery, improve efficiency and strengthen the learner experience.

The role ensures that agreed development solutions and experiences are delivered effectively, consistently and at scale, enabling employees and leaders to easily access, navigate and maximise the value of learning, leadership and career opportunities available across QBE.

This includes supporting the successful deployment and scaling of enterprise-wide programmes, learning experiences and digital development products, helping to maximise utilisation, engagement and business impact from existing investments.

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role

Portfolio management, planning & coordination

• Translate agreed enterprise and regional capability priorities into structured delivery plans and timelines
• Support portfolio planning cycles, ensuring visibility, alignment, and sequencing across initiatives – both within and across regions
• Manage intake, prioritisation, and scheduling of activity in line with agreed direction
• Ensure clear alignment between regional plans and Group CoE priorities
• Monitor portfolio capacity, resource allocation and delivery workload across initiatives.
• Support budget tracking, supplier spend and delivery forecasting.

Programme delivery execution

• Coordinate and execute delivery of learning and leadership initiatives once scope and design have been defined
• Manage dependencies, timelines, and interlocks across multiple programmes and stakeholders
• Ensure effective handover from design into delivery, with clarity on scope and execution requirements
• Embed appropriate AI-enabled and digital approaches within programme delivery to streamline activity, improve efficiency and support adoption at scale
• Track delivery progress and resolve operational challenges to ensure successful execution

Learning Experience, Adoption and Engagement

• Drive awareness, accessibility and adoption of Leadership and Learning solutions across International, Group Ops & Tech and GCUO.
• Ensure development opportunities are visible, easy to access and supported by effective learner communications and engagement approaches.
• Maintain a strong understanding of the regional learning ecosystem to maximise utilisation of existing solutions before new interventions are considered.
• Identify opportunities across programmes and the wider learning ecosystem to use AI, automation and digital tools to simplify access, streamline processes and improve the learner and stakeholder experience.
• Support the scaling and successful deployment of enterprise-wide programmes, campaigns and experiences.
• Partner across Group and regional teams to optimise adoption of digital learning and career products including Workday Learning, Career Hub, mentoring, gigs and other capability platforms.

Supplier Management, Operational governance & discipline

• Own portfolio governance routines, reporting cycles and delivery review forums including tracking, reporting, and cadence management
• Manage supplier relationships, contracts, and ongoing external enablement to support effective delivery
• Accountable for supplier governance, delivery assurance and external partner performance management.
• Monitor risks, issues, and dependencies, escalating where required
• Ensure consistent use of tech, tools, processes, and delivery frameworks
• Manage delivery logistics, including coordination with offshore teams

Stakeholder coordination

• Work with People Development Consultants, business stakeholders and the wider People function within both region and across Group to coordinate delivery activity
• Ensure stakeholders are informed of timelines, requirements, and delivery expectations
• Support alignment across teams by maintaining clarity and transparency of plans

Delivery performance & reporting

• Track and report on delivery metrics (e.g. participation, completion, milestones)
• Support reporting against defined success measures and OKRs
• Provide insights on delivery performance to inform operational improvements

About you

• Experience managing complex learning, leadership, capability or talent development portfolios, ideally in a matrixed or global organisation
• Demonstrated capability in planning, coordination, and deployment and scaling of learning, leadership or capability initiatives
• Experience working across multiple stakeholders to deliver against defined plans
• Experience identifying and implementing AI-enabled, automated or digital approaches that streamline learning operations, improve efficiency or strengthen adoption
• Experience supporting the adoption, implementation and ongoing optimisation of enterprise learning, leadership or career development solutions, in particular tech enabled / digital solutions (Workday Learning and Career Hub)

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

· 30 days holiday a year with the option to buy up to 2 additional days.

· Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.

· Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.

To learn more about benefits of working with us, click Rewarding our people - QBE European Operations

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• General Insurer of the Year 2026 at the British Insurance Awards
• Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
• Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee

To learn more about our achievements, click here

Apply now and let’s make it happen!

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Your career. At the heart of it.

Skills:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.