People Operations Associate

Job Title: People Operations Associate

Monthly Pay: $4,361 - $5,831 USD per month

Summary:

An employee request arrives, gets checked, reaches the right person, and closes with clear notes and confirmed next steps. As a People Operations Associate, you support that journey by organizing onboarding activities, updating employee information, and answering routine workplace questions. The position sits within the people operations team and works under a people operations team lead. You work with employees, new hires, hiring managers, recruiters, and IT colleagues to keep everyday requests moving without missed handoffs. This fully remote, desk-based position lets you work from home in Virginia, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

Job Responsibilities:

• Review incoming employee emails and shared request queues, identify the request type, and record the question, owner, and next action.
• Check submitted employee information for completeness and consistency before making approved updates in a HR system such as ADP.
• Open onboarding checklists when recruiters confirm a new hire, noting the hiring manager, planned start, and outstanding preparation tasks.
• Organize welcome meetings using a scheduling and calendar tool such as Google Calendar, confirming attendees and sharing joining instructions.
• Coordinate with hiring managers and IT colleagues on onboarding readiness, tracking assigned tasks in a project management tool such as Asana.
• Answer routine questions about onboarding steps, internal contacts, and workplace resources using approved guidance rather than making independent employment decisions.
• Assign introductory courses through a learning management system such as Cornerstone and follow up when required learning remains incomplete.
• Follow up with employees or task owners when information is missing, recording responses and keeping the next responsible person informed.
• Escalate sensitive employee concerns, conflicting information, or stalled requests to the people operations team lead with clear context and previous actions.
• Confirm completion with the requester, close resolved items, and maintain quality through accurate updates, timely turnaround, complete notes, and dependable follow-up.

Qualifications:

• High school diploma or equivalent.
• No experience required; related experience in people operations, administrative support, or employee onboarding is preferred.
• Basic understanding of employee onboarding stages, internal service practices, and the importance of consistent employee information.
• Willingness to learn the named systems for employee updates, meeting coordination, task tracking, and introductory training administration.
• Clear written and verbal communication for explaining routine steps, asking focused questions, and sharing concise updates with colleagues.
• Careful judgment when handling confidential employee information, including knowing when to involve the people operations team lead.
• Ability to organize several open requests, verify details before updating information, and follow established instructions through completion.
• A reliable computer, high-speed internet, and a quiet private workspace suitable for remote employee conversations and focused administrative work.
• Availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.

Perks & Benefits:

• Fully remote work from home in Virginia, with daily responsibilities completed through desk-based systems and communication channels.
• Structured onboarding and training on the named systems, with guided practice before handling routine employee requests independently.
• Regular check-ins with the team lead to review questions, discuss progress, and clarify priorities.
• Opportunities to build employee onboarding, HR systems, coordination, and confidential communication skills through everyday people operations work.
• Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.