The People Operations Coordinator is responsible for the day-to-day operational execution of the People function, ensuring People processes are delivered accurately, efficiently, and consistently across the employee lifecycle.
Working closely with the Senior People Operations Manager, this role coordinates recruitment, onboarding, offboarding, performance reviews, employee engagement activities, HR systems, and People administration. They are responsible for turning approved processes into structured, repeatable workflows that support both employees and managers.
The ideal candidate is highly organized, proactive, detail-oriented, and passionate about creating structure, following through, and ensuring operational excellence.
Core Responsibilities
People Operations Administration
- Maintain accurate employee records and confidential HR documentation.
- Manage employee directories and HR systems.
- Prepare employment documentation and employee correspondence.
- Maintain digital personnel files.
- Respond to routine employee queries.
- Ensure People documentation remains current and well organized.
Recruitment Coordination
- Coordinate interview scheduling with candidates and hiring managers.
- Manage candidate communications throughout the recruitment process.
- Prepare offer documentation and employment contracts.
- Coordinate pre-employment checks and onboarding documentation.
- Support recruitment administration and applicant tracking.
Onboarding & Offboarding
- Coordinate onboarding activities for new employees.
- Manage onboarding and offboarding checklists.
- Coordinate equipment, system access, documentation, and inductions.
- Ensure all employee lifecycle tasks are completed accurately and on time.
Performance Review Coordination
- Build and maintain performance review cycles in ThriveSparrow.
- Assign participants and review workflows.
- Monitor completion rates and send reminders.
- Prepare reports for leadership.
- Coordinate communications throughout the review cycle.
Employee Experience & Engagement
- Coordinate employee engagement initiatives, team-building activities, and company celebrations.
- Organize logistics for People events and recognition activities.
- Coordinate employee milestones including birthdays, anniversaries, and other celebrations.
- Maintain engagement calendars and communications.
- Support the rollout of approved employee experience initiatives.
Systems & Process Execution
- Maintain Monday.com boards and People workflows.
- Update employee directories and HR systems.
- Maintain templates, documentation, and SOP repositories.
- Implement approved People process improvements.
- Coordinate the rollout of new People initiatives.
Operational Excellence
- Identify opportunities to improve operational efficiency.
- Maintain accurate process documentation.
- Ensure People Operations activities are completed consistently and on time.
- Follow up on outstanding People tasks and maintain operational visibility.
Qualifications
Required
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- At least 3 years of experience in HR, HR, Talent Acquisition, or HR Administration.
- Experience working in a remote and startup environment.
- Excellent organizational skills with strong attention to detail.
- Strong written and verbal communication skills.
- Ability to handle confidential information with professionalism and discretion.
- Highly proficient in Google Workspace (Docs, Sheets, Drive) and task management platforms (Monday.com)
Preferred
- Experience using HRIS, ATS, or performance management platforms (e.g. ThriveSparrow or similar).
- Experience coordinating recruitment and interview scheduling.
- Familiarity with remote onboarding processes.
- Experience documenting SOPs or improving administrative workflows.
What Success Looks Like
- People Operations runs smoothly every day.
- Recruitment, onboarding, and offboarding are well coordinated.
- Performance reviews are delivered on time.
- Employee engagement initiatives are well organized and positively received.
- Monday.com boards, employee directories, and HR systems remain accurate and up to date.
- Documentation is well maintained and accessible.
- Approved People initiatives are implemented efficiently.
- Managers and employees receive reliable, responsive operational support.
Shift schedule is from 8pm to 2am and 10am to 12nn (PH-time).
Interested applicants may send their resume to [email protected] with the email subject: “Your Name - People Operations Coordinator"
Attach your resume + 1 to 2 minute introductory video (.mp4 file) with these details:
- A quick introduction about yourself
- A summary of your relevant experience
- Why are you interested in joining Matcha.com