People Operations Specialist - Contract

People Operations Specialist - Contract Contract: 3 months (with strong potential to go permanent) About the Role We’re looking for a People Operations Specialist who can join our team’s mission to bring order to chaos. You’ll sit at the heart of our People team, owning key employee lifecycle processes end-to-end and making sure everything runs smoothly behind the scenes - even when the business is moving fast and things aren’t always perfectly defined. This is a hands-on, high-impact role where execution matters. If you’re someone who spots gaps, fixes problems, and gets things done without waiting for perfect instructions, you’ll thrive here. What You’ll Be Doing Own the engine room Run onboarding, offboarding, and employee changes end-to-end Process high-volume People transactions quickly and accurately Keep HR systems (HiBob) clean, up-to-date, and audit-ready Manage payroll inputs, pensions, and benefits admin Create contracts, letters and other employment documents Handle offboarding logistics and vendor coordination Be the go-to for People queries Triage and respond to incoming tickets and questions Support employees and managers with policies, processes, and benefits Maintain an up-to-date and impactful knowledge base Route complex queries to the right teams Make things better Spot inefficiencies and fix them Improve templates, SOPs, and workflows Reduce errors, rework, and confusion Bring solutions, not just problems What We’re Looking For Experience in People Ops / HR Ops / HR Admin (ideally in a fast-paced or scaling environment) Strong ownership: you build, improve and run processes, not just tasks High attention to detail (you catch what others miss) Comfortable managing volume without dropping quality Experience with HR systems (HiBob is a bonus) Knowledge of payroll, benefits, and employee lifecycle processes Clear, practical communicator who can handle ambiguity Someone who gets stuck in and figures things out What Success Looks Like Smooth, accurate People processes with minimal errors Fast, helpful responses to employees and managers Clean, reliable People data No ticket backlogs Tangible improvements to how things work Why Join Us? Immediate ownership and impact Opportunity to shape People Ops in a growing company Fast-moving, no-red-tape environment Real potential to turn this into a permanent role If you’re ready for a challenge, we’d love to hear from you. Department People Locations London Remote status Hybrid London