Perioperative Business Services Coordinator

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary
Assumes responsibility for OR Scheduling and OR billing duties within LVHN Perioperative Services. Collaborates with multiple departments and colleagues to efficiently compile operating room schedules and effectively audit and post surgical logs for our patients across all perioperative locations.

Job Duties

• Exhibits excellent communication, anticipates needs of ancillary departments in regards to scheduling/billing functions, utilizes PRIDE behaviors at all times and serves as a role model in customer service. Acts as a liaison between the operating room and surgeon practices, effectively communicating needs between departments.
• Verifies patient information, case order, procedure, surgeon performing the case, procedural length, and start time with the surgeons office to arrange the operating room schedule for the immediate next day.
• Audits charge/consumption documents generated by clinical nursing staff, reviews accuracy of a patients surgical log before posting on the EMR and subsequently handing off the case log to the coding department.
• Collaborates directly with surgeons,patient care managers of operating rooms, and practice staff to efficiently accommodate specific needs and resolves conflicts and issues in a timely and respectful manner.
• Reviews all components of surgical billing logs, identifies and verifies variances noted, requests changes to be made to appropriate colleagues and nursing staff when discrepancies are found.
• Handles all requests from surgeon practices in regards to reschedules, updating procedures, and/or cancellations in a timely manner.
• Maintains a 48-hour billing turnover rate at a minimum of 90% of the time.
• Audits items marked as miscellaneous supplies/implants, checks for pricing on items via Lawson, and collaborates with supply chain and purchasing departments to determine if such items are chargeable, and at what cost.
• Assists in orientation and training of new staff to job junctions

Minimum Qualifications

• High School Diploma/GED
• 2 years In a healthcare office/hospital setting, performing clerical functions, billing and/or scheduling and communicating with a vast array of healthcare professionals and leadership. or
• Less than 1 year Less than 1 year experience in a healthcare setting considered if associates degree or higher obtained.
• Knowledge of medical terminology, surgical procedures, and/or coding/billing.
• Intermediate computer skills, must have ability to understand and maneuver multiple programs. Efficient typing, email preparation, and previous experience within EMRs.

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

Work Shift:

Day Shift

Address:

1200 S Cedar Crest Blvd

Primary Location:

REMOTE IN PENNSYLVANIA

Position Type:

Remote

Union:

Not Applicable

Work Schedule:

M-F 730-3p variable day time hours, Remote, no holidays, no weekends, no call

Department:

1004-09089 Operating Room Centralized Scheduling - CC

Why work here?

Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community.

About Us

LVHN is honored to be certified as a Great Place to Work®. LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace.

This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.