Platform Manager
Employment Type: Full-Time - Remote
About DeepVue
DeepVue is an innovative PropTech marketplace designed to connect property owners, real estate professionals, photographers, and digital service providers through a modern technology platform. Our mission is to simplify property marketing by delivering high-quality digital content, seamless collaboration, and an exceptional marketplace experience.
Position Summary
The Platform Manager is responsible for leading the overall strategy, operations, growth, and commercial success of the DeepVue platform.
This role oversees Sales, Marketing, Technology, Customer Experience, Marketplace Growth, and Business Development, ensuring all teams work together to achieve the platform's strategic objectives.
The successful candidate will own the platform's performance, drive user acquisition, marketplace growth, strategic partnerships, operational excellence, and revenue generation while delivering outstanding experience for customers, photographers, real estate professionals, and affiliate partners.
Key Responsibilities
Platform Strategy & Operations
- Lead the overall management and daily operations of the DeepVue platform.
- Develop and execute the platform's strategic roadmap and growth initiatives.
- Define operational policies, workflows, KPIs, and service standards.
- Monitor platform performance and continuously improve operational efficiency.
- Prepare executive dashboards and business reports for senior management.
Marketplace Growth
- Develop strategies to grow both customer and service provider communities.
- Maintain a healthy marketplace balance between supply and demand.
- Monitor marketplace performance and identify growth opportunities.
- Drive user engagement, activation, and retention.
Sales, Marketing & Business Development
- Lead Sales and Marketing strategies to drive customer acquisition and revenue growth.
- Build strategic partnerships with real estate agencies, developers, and industry stakeholders.
- Oversee affiliate and publisher partnership programs.
- Monitor marketing ROI, sales performance, and business growth.
Customer Experience
- Oversee Customer Support and Account Management operations.
- Ensure high customer satisfaction and service quality.
- Develop customer retention and loyalty initiatives.
- Translate customer feedback into continuous platform improvements.
Technology & Product Coordination
- Work closely with the Technology team to prioritize platform enhancements.
- Coordinate the implementation of new features based on business needs.
- Ensure platform reliability, scalability, security, and continuous improvement.
Leadership
- Lead and develop cross-functional teams across Sales, Marketing, Technology, and Operations.
- Define departmental objectives and performance metrics.
- Foster collaboration, accountability, and a high-performance culture.
What Success Looks Like
Within the first 12 months, the successful candidate will be expected to:
- Successfully scale the DeepVue marketplace.
- Grow both customer and service provider communities.
- Build strategic partnerships across the real estate ecosystem.
- Improve customer acquisition, engagement, and retention.
- Deliver measurable platform revenue growth.
- Establish scalable operational processes and performance dashboards.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, MIS, E-Commerce, Digital Business, Computer Science, Software Engineering, or a related field.
- MBA is highly preferred.
- Professional certifications in Product Management, PMP, Digital Marketing, Growth Marketing, or Business Management are a plus.
Required Experience
- Minimum 7 years of experience in Platform Management, Marketplace Operations, SaaS, E-Commerce, PropTech, Digital Business, or related industries.
- Minimum 3 years leading cross-functional teams.
- Proven success in driving platform growth, customer acquisition, strategic partnerships, and revenue generation.
- Experience managing marketplace or technology-driven businesses is highly preferred.
Required Skills
- Platform & Marketplace Management
- Business Development & Strategic Partnerships
- Sales & Commercial Management
- Digital & Growth Marketing
- Customer Experience Management
- Product & Technology Coordination
- Financial & Commercial Acumen
- Excellent Communication & Negotiation Skills
Preferred Background Experience in companies such as:
- Airbnb, Booking.com, Property Finder, Bayut, Fiverr, Upwork, Amazon Marketplace, Noon, HungerStation, Jahez, Other SaaS, Marketplace, PropTech, or digital platform businesses.
Why Join DeepVue?
At DeepVue, you'll have the opportunity to build and scale an innovative digital marketplace from the ground up, work with cross-functional teams, influence strategic decisions, and play a key role in shaping the future of PropTech in the region.
How to Apply
Interested candidates who meet the above qualifications are invited to send their CV to:
📧 [email protected]
- Subject: Platform Manager – DeepVue
