Platform Sales and Engagement Manager

Full-Time Platform Sales and Engagement Manager

Location: Waldwick, NJ (Hybrid, 2-3 days in office)

Reports To: Vice President of Sales

Salary Range: $80,000 – $90,000

Kallman Worldwide is seeking a Full-Time Platform Sales and Engagement Manager to help exhibitors make the most of their international trade show experience through Sourcehere.com, our B2B platform connecting exhibitors and buyers before, during, and after trade shows.

This role blends relationship management, customer engagement, and consultative sales. You'll learn exhibitors' business goals, help them make full use of Sourcehere, and introduce additional solutions when they offer genuine value. We're looking for someone who understands that long-term relationships and exhibitor success matter more than any individual sale. Revenue growth is an important part of this position, but it should come from earning trust, demonstrating value, and helping customers achieve their goals.

What You'll Do

Drive Thoughtful, Value-Based Sales

• Recommend Sourcehere products and services that align with exhibitors' business objectives.
• Present paid opportunities, including enhanced landing pages, B2B services, advertising, and sponsorships, when they provide a meaningful benefit to the customer.
• Build and manage a sales pipeline through relationship development, product demonstrations, proposals, and thoughtful follow-up.
• Develop new business opportunities while strengthening relationships with existing customers.
• Encourage renewals and repeat business by helping customers see the value of their investment.
• Meet revenue goals through consultative selling that prioritizes customer needs, transparency, and long-term relationships.

Build Relationships and Support Exhibitor Success

• Develop strong, trusted relationships with KWI exhibitors, learning about their businesses, priorities, and trade show objectives.
• Help exhibitors understand and effectively use Sourcehere to increase their visibility, make connections, and maximize their participation.
• Serve as a knowledgeable, approachable resource who listens to exhibitors' needs and helps identify practical solutions.
• Proactively engage with exhibitors before, during, and after trade shows to support their experience and identify opportunities for continued engagement.
• Gather exhibitor feedback and share insights that help improve the platform and overall customer experience.

Collaborate and Improve the Customer Experience

• Work closely with KWI's Sales, Marketing, and Project Management teams to provide exhibitors with a coordinated, consistent experience.
• Partner with the Sourcehere team to ensure customer needs are understood and purchased services are delivered effectively.
• Help resolve customer concerns and coordinate solutions when challenges arise.
• Find ways to improve platform adoption, customer communications, and engagement.
• Track and report on sales activity, engagement, feedback, and improvement opportunities.

How Success Is Measured

Success in this position isn't measured by sales alone. We're looking for someone who helps build a platform exhibitors value and relationships they want to continue. Key measures include:

• Platform Adoption and Value: Increase Sourcehere use and identify clear exhibitors benefits
• Revenue Growth: Sales targets met through solutions that fit real customer needs.
• Customer Retention: Renewals and repeat business driven by real value
• Exhibitor Satisfaction and Relationships: Positive experiences, meaningful engagement, and strong ongoing relationships.

What We're Looking For

• Experience in consultative sales, account management, customer success, or business development, ideally in B2B platforms, digital media, advertising, or trade shows.
• A relationship-first approach and a genuine interest in helping customers succeed.
• The ability to understand customer needs, communicate value, and recommend appropriate solutions.
• Strong communication, active listening, and relationship-building skills.
• Confidence in discussing commercial opportunities, developing proposals, and closing business when the solution is a good fit.
• Excellent organizational skills, attention to detail, and follow-through.
• Comfort using CRM tools, pipeline management, and reporting on engagement and revenue.
• A collaborative mindset and willingness to work across teams
• Initiative, sound judgment, and a commitment to doing right by the customer and the business.
• Availability for occasional international trade show and partner travel.

What We Offer

• Hybrid schedule

• Comprehensive health, dental, and vision insurance

• 401(k) with employer match

• Generous PTO plus company holidays

• Opportunities to travel to major international events (based on role progression)

• Professional development and training support

• A collaborative, supportive, and mission-driven team environment
• A high-visibility role with real ownership and direct impact on how KWI grows its digital revenue and strengthens its partnership with Sourcehere

About Kallman Worldwide, Inc. Kallman Worldwide, Inc. is a leader in organizing U.S. Pavilions at international trade shows, supporting American companies in aerospace, defense, energy, healthcare, and beyond. With decades of expertise and a commitment to customer service, we deliver world-class solutions that help our exhibitors and clients succeed on the global stage.

Kallman Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.