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Job Description

ABOUT THE ROLE
​
  • Manage PMO operations and governance across multiple IT consulting and client engagements.
  • Coordinate with Account Managers, Management, Delivery Teams, IT Consultants, Finance, and Clients to ensure smooth engagement execution.
  • Prepare, review, and coordinate SOWs, Work Orders, contracts, amendments, renewals, and change requests, including internal approvals and client sign-offs.
  • Track consultant deployment, engagement timelines, extensions, releases, and assignment status.
  • Monitor timesheets, billable hours, utilization, billing, and unbilled effort to ensure accurate engagement tracking.
  • Track key commercial and financial metrics, including revenue, costs, margins, and engagement profitability.
  • Maintain PMO dashboards, MIS reports, engagement trackers, RAID logs, and governance records for management review.
  • Monitor contract/SOW expiry, renewals, extensions, approvals, and other critical engagement milestones and ensure timely follow-up.
  • Identify and escalate key delivery, commercial, contractual, utilization, and client-related risks or deviations.
  • Support regular engagement reviews, stakeholder meetings, status reporting, and management governance reviews.
  • Ensure accurate and up-to-date project, consultant, contract, and commercial documentation, including appropriate version control.
  • Coordinate engagement closure, final timesheet and billing reconciliation, consultant release, and closure documentation.
  • Capture lessons learned and contribute to continuous improvement of PMO processes, templates, and engagement governance.
Please note: Only female candidates are preferred for this position.



Requirements

Requirements

  • 4–7 years of experience in PMO / Project Coordination / Project Operations / IT Consulting / IT Services.
  • Experience working with IT consultants and client-based engagements.
  • Hands-on experience with SOW, contract, Work Order, amendment, renewal, and commercial documentation.
  • Strong experience in client and stakeholder coordination.
  • Knowledge of T&M / resource-based IT consulting engagements is preferred.
  • Experience in timesheet, utilization, billing, revenue, and project profitability tracking.
  • Strong MS Excel and PowerPoint skills.
  • Experience with PMO/project management tools Zoho Books, MS Excel, Smart-sheet, Power BI, etc., is an advantage.
  • Strong communication, coordination, analytical, documentation, and follow-up skills.
  • Ability to manage multiple client engagements simultaneously.

Benefits


Benefits

  • Competitive Salary & Benefits
  • Hybrid Work Model
  • Career Growth & Development
  • Learning & Upskilling Opportunities
  • Collaborative Work Environment



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