P&O Solutions Analyst - Talent & Learning (f/m/x)

P&O Solutions Analyst - Talent and Learning (f/m/x)

in Mars Global Services

Location: GSW/ QRO

This role is split equally between supporting the Talent Management and Learning functions, requiring an individual with exceptional organizational skills and strong communication capabilities.

In partnership with the Solutions Managers for the Talent Management and Learning functions, the Talent & Learning Solutions Analyst will be responsible for understanding business requirements, relaying the solution via case management (ServiceNow), demonstrating the configurations through collaboration with our technical team and audiences, converting data, assisting in testing and trouble shooting and communicating with the GXO and CoE teams, as needed.

What are we looking for?

• Bachelor’s degree or equivalent experience.
• 2-4 years overall HR Systems, HRIS, HCM experience.
• Proven track record managing projects and getting things done effectively and efficiently
• Functional knowledge of the Workday system is beneficial, but not a must have.
• Robust problem-solving skills; knowledge of configuration, testing and implementation techniques.
• Strong written and verbal communication skills.
• Fluent English.
  
  

What will be your key responsibilities?

• Build, test, and deploy Workday configuration for the assigned functional areas
• Work closely with the Solutions Managers and business teams to understand functional requirements and execute them through successful configuration, testing and deployment with required documentation
• Manage the ServiceNow ticketing queue, review for priority, reassign to other team members, intake with customers to understand the problem, design solutions.
• Review WD releases for related features and functionalities to build knowledge and skills to support configuration efforts
• Develop test cases and peer reviews work of other configurators, automates testing processes by developing unit test scripts, as needed
• Prepare technical documentation and ability to support testing from development till post-production support.
• Proactively engage in the remediation of issues such as code quality, pattern mismatch, and security issues related to the code/configuration
• Builds capability in additional areas of WD proactively and train other resources to support Workday configurations as needed
• Provide production support for escalated issues and respond to issues and incidents on a timely manner
• Acts as project manager when required, able to maintain a project plan, create status reports and escalates issues/risks proactively to appropriate team members and leadership
• Engage in the remediation of issues such as code quality, pattern mismatch, and security issues related to the code/configuration
• Ensures P&O data, processes and system compliance.
• Is actively involved, learning, and contributing to the Workday community

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• A strong focus on learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

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