Premier Reservation Manager

Hey there! Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Premier Reservation Manager to help us keep our clients happy and our operations smooth. Who We Are: We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you! What You’ll Do: Work with VIP clients: Receiving and processing requests for booking hotels, other accommodation facilities, transport services, excursions around the world; Formation of a commercial offer to the client; Searching and booking of accommodation options, additional services, according to the request; Negotiation of the cost, conditions of cancellation, booking and payment with hotels directly and suppliers; Support in all cases arising from the completed booking (cancellation, changes, relocation, etc.) What We’re Looking For: English Proficiency: Upper Intermediate level (both spoken and written). Russian Proficiency: Upper Intermediate level (both spoken and written). Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility. Quick Learner: Ability to learn quickly and stay results-focused. Travel Knowledge: Experience in tourism, concierge agency, TMC, DMC or tour operator companies. Knowledge of the bases of hotels in Russian Federation and popular destinations: countries in Europe, Asia. Tech Requirements: A functioning computer and microphone. What We Offer: Remote Work: Work from the comfort of your home. Great Team: Join a young and active team of super specialists. Flexible Schedule: 2 days-on after 2-days off from from 9 a.m. to 9 p.m. GMT +3. Competitive Salary: Earn a base salary of 800 EUR + up to 200 EUR in bonus KPI Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills. Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend. Perks: Enjoy corporate discounts on hotels and other services. Learn more about our data protection practices in our Privacy Policy: https://emergingtravel.notion.site/recruitment-privacy-notice If this sounds like the perfect fit for you, we’d love to hear from you! Apply now and let’s create amazing travel experiences together!