Prescriber Informaticist

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Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Work Shift

Compensation Range

What you will be doing

The Prescriber Informaticist serves as a clinical and technical liaison between prescribing providers (physicians, advanced practice providers) and the information technology teams responsible for the electronic health record (EHR) and emerging clinical technologies. This role combines clinical knowledge with health informatics expertise to analyze workflows and design innovative solutions to improve the clinician’s digital experience. The Prescriber Informaticist serves as a subject matter expert and point of contact for prescribers on system functionality and optimization requests, develops and delivers training and communications on workflow changes, and gathers prescriber feedback through governance committees and direct engagement to prioritize enhancement requests. This role participates in governance committees, leads or supports upgrade testing and go-live activities for prescriber-related changes, and maintains documentation of build decisions and configuration standards. May require flexible scheduling, including support during go-lives, upgrades, or urgent patient safety issues.

YEARS OF EXPERIENCE REQUIRED

• 3+ years of clinical experience in a hospital, ambulatory, or pharmacy setting with direct exposure to prescriber workflows.
• 2+ years of experience in clinical informatics, EHR build/analysis, or health IT (may run concurrently with clinical experience for combined roles).

YEARS OF EXPERIENCE PREFERRED

• 5+ years of combined clinical and clinical informatics experience.
• Participation in at least one full EHR / clinical product implementation or major upgrade lifecycle.

EDUCATION REQUIRED

Degree and/or licensure consistent with an active clinical credential (e.g., BSN for RN, PharmD for pharmacist, or equivalent for NP/PA/MD/DO) in a relevant clinical discipline.

EDUCATION PREFERRED

Master's Degree or advanced clinical degree or clinical informatics fellowship/certificate program.

CERTIFICATIONS/LICENSURE REQUIRED

Active, unrestricted clinical license (e.g., RN, PharmD/RPh, NP, PA, or MD/DO) in the applicable state.

CERTIFICATIONS/LICENSURE PREFERRED

Epic certification/proficiency in relevant modules (e.g., Inpatient Orders, OpTime, or Ambulatory) related to documentation, orders and medications.

QUALIFICATIONS

Hands-on experience with a major EHR platform (Epic strongly preferred).

Ability to translate clinical requirements into EHR build specifications and validate changes through structured testing before deployment.

Demonstrated ability to serve as a subject matter expert and primary point of contact for prescribers on system functionality and troubleshooting.

Experience working with instructional designers for training, tip sheets, and communications tailored to clinical end users.

Ability to gather and prioritize stakeholder feedback through governance committees, surveys, and direct engagement.

Experience leading or supporting upgrade testing, validation, and go-live activities.

Strong documentation practices for build decisions, workflows, and configuration standards to support audit and continuity needs.

Ability to develop and monitor metrics on clinician usability, prescribing patterns, order set utilization, alert override rates, and medication safety indicators.

Excellent communication skills with the ability to translate between clinical and technical stakeholders.

Strong analytical, project management, and problem-solving skills.

Familiarity with quality/regulatory frameworks (Joint Commission, CMS).

PHYSICAL REQUIREMENTS / ENVIRONMENT / HAZARDS

As applicable per HSS Physical Requirements and Hazards form.

WORKING CONDITIONS

PHYSICAL WORKING CONDITIONS

Primarily sedentary work at a computer workstation for extended periods, with frequent opportunity to move about the department and traverse the hospital campus, including occasional walking between clinical units and administrative/IT offices. Primarily onsite/hybrid role with occasional on-call availability to support go-lives, upgrades, or urgent patient safety issues. May require flexibility for early morning or evening meetings to accommodate clinical staff schedules and system maintenance windows.

ENVIRONMENTAL WORKING CONDITIONS

Located in a comfortable indoor area, with periodic presence in clinical care areas to observe or support prescribing workflows.

HAZARDS

OSHA Category 3 — Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials, and Category 1 tasks are not a condition of employment. (To be confirmed with Occupational Health based on extent of clinical-unit presence, particularly for clinician candidates who may retain direct patient-care duties.)

COMPETENCIES & ACCOUNTABILITIES

CORE COMPETENCIES

Communication & Collaboration, Critical Thinking & Problem Solving, Quality & Continuous Improvement, Technical and Business Knowledge, Project Management, Customer Service, Innovation, Continuous Learning, Positive Role Model

ORGANIZATIONAL ACCOUNTABILITIES

Appearance, Service Excellence, Treatment of Co-Workers, Engagement, Confidentiality and Privacy, Safety, Annual In-services, Cyber Security

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

POSITION & UNIT ACCOUNTABILITIES – AKA Competencies

Communication and Collaboration: Communicates complex clinical and technical concepts skillfully and with nuance to a diverse set of teams and audiences, including prescribers, pharmacy, nursing, IT, and Sr. Leadership. Partners with stakeholders to ensure effective collaboration in order to solve medication-ordering and prescribing workflow problems.

Commitment to Quality and Continuous Improvement: Implements best-practice standards to optimize processes and systems within and across teams to drive improvement and quality. Effectively drives change (or serves as change agent) related to prescribing workflow and system enhancements.

Critical Thinking, Problem Solving and Decision Making: Analyzes prescriber workflow issues systematically and logically to make decisions that support departmental and organizational goals.

Customer Service: Provides the highest level of service and responsiveness to prescribers, pharmacy, and clinical staff as a primary point of contact system functionality, troubleshooting, and optimization requests.

Technical and Business Knowledge: Maintains and demonstrates the appropriate clinical, regulatory, and EHR/informatics knowledge required by the position (e.g., Epic). Understands the broader clinical and organizational context and seeks to understand emerging technologies and regulations outside current expertise.

Project Management: Leads and supports build, testing, validation, and go-live activities for prescriber related system changes using a systematic approach that translates requirements into actionable components and measurable outcomes.

Positive Role Model: Inspires enthusiasm and commitment to best practices by consistently demonstrating behaviors that reflect the highest standards of ethical and professional conduct. Contributes positively to team culture and cross-functional collaboration.

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

Why work here?

Our patients say it best: We receive consistently high ratings from our patients for the quality of our doctors and our hospital. More than 3,000 have shared their experience in their own words.