Principal Digital Product Manager

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Job Summary

The Principal Product Management Director develops and guides the digital product teams and roadmaps for customer experience aligning with Allstate’s overall experience strategy. This role is critical for ensuring processes and experiences are ready for the digital future-state and partner with the respective stakeholders to drive the necessary elimination, optimization and reengineering solutions. This position owns the vision and roadmap for innovative digital solutions, ensuring alignment with business goals and customer needs. This role requires a deep understanding of technology, user experience, and data-driven decision-making to drive digital transformation and deliver exceptional user experiences.

Key Responsibilities

• Enforce a digital mindset by pushing on service and experience optimization using the process of elimination, optimization, and reengineering
• Define, drive, and own the product strategy, vision, and roadmap, ensuring partnership with Principal Engineers and Principal Platform Consultants
• Manage the entire product lifecycle from ideation to launch, ensuring timely delivery and continuous iteration based on user feedback
• Leverage data analytics and user research to identify opportunities for product enhancements and new feature development
• Tirelessly advocate for simplification within and across consumer journeys
• Drive delivery acceleration through reuse of capabilities and smarter, simpler ways to achieve outcomes on a consistent basis
• Evangelize product capabilities and seek additional use cases for broader applicability across AORs and new business ventures
• Collaborate with key stakeholders to define business requirements, success metrics, and key performance indicators (KPIs)
• Advocate for a customer-centric approach by deeply understanding user needs, pain points, and behaviors
• Influence digital product strategy & backlogs across AORs in support of strategic priorities
• Cultivate strategic mindset within AOR Digital Product Managers, empowering product teams to independently make decisions through a strategic lens

SUPERVISORY RESPONSIBILITIES

• This job has supervisory duties

EDUCATION AND EXPERIENCE

• 4-year Bachelor’s Degree (Preferred)
• 12 or more years of experience (Preferred)
• Deep understanding of enterprise cybersecurity controls across technology environments.
• Experience building capabilities that measure control adoption, coverage, compliance, effectiveness, and gaps.
• Strong understanding of risk acceptance, control exceptions, compensating controls, remediation plans, and risk disposition.
• Experience designing security capabilities as enterprise products/platforms, rather than isolated processes.
• Ability to establish consistent control adoption across different businesses, subsidiaries, technology environments, and engineering organizations.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Skills and Capabilities

• People Leadership & Talent Development: Track record of building, developing, and leading high‑performing large organizations; establishes clear decision rights, accountability, and operating cadence while developing future leaders and succession pipelines.
• Operational Expertise: Brings strong operational expertise, with a proven ability to optimize processes, drive execution against strategic outcomes, and deliver consistent, high-quality results across complex environments.
• Strategic Thinking & Innovation: Demonstrates strong strategic thinking and problem-solving skills, with the ability to assess complex business challenges, identify innovative solutions, and drive continuous improvement initiatives. Applies forward-looking insights and analytical rigor to optimize processes, enhance performance, and support long-term organizational objectives.
• Business Acumen & Analytical Rigor: Advanced business acumen with strong analytical skills; uses data, insights, and technology fluency to inform decisions and foster a culture of disciplined execution.
• Innovation & Process Orientation: Natural process innovator with strong learning agility and a continuous‑improvement mindset.
• Influence: Proven capability to successfully influence decision-makers and collaborators at all levels - upward, downward, and laterally. Able to build alignment, negotiate effectively, and drive outcomes without relying solely on positional authority.
• Change Leadership: Proven ability to lead large, multi‑location teams through significant changes, including business transformations, systems implementations, and organizational integrations.

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview. If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.

Welcome

At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do.

Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition.

It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you.