Principal Employee Relations Specialist

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About the Role

The Principal Employee Relations Specialist serves as a senior, trusted advisor to leaders, managers, Human Resources partners, and employees across U.S. Field Sales and Canada. This role provides strategic and hands-on guidance on complex employee relations matters, including workplace investigations, performance and conduct concerns, organizational change, policy interpretation, accommodations and leave-related coordination, and risk mitigation. The specialist applies sound judgment, consistent practices, and knowledge of applicable U.S. and Canadian employment requirements while balancing employee experience, business needs, and organizational values.

Preference will be given to Applicants who can work a hybrid schedule (3 days per week in-office) at a MiniMed hub in Northridge, CA or Minneapolis, MN. However, all applicants will be considered, including those seeking a remote position.

Responsibilities may include the following and other duties may be assigned.

• Strategic employee relations counsel: Advise Field Sales and Canada leaders and HR partners on complex, sensitive, and high-risk employee matters, providing practical options and clear recommendations aligned with policy, law, and business objectives.
• Workplace investigations: Lead impartial investigations into allegations involving discrimination, harassment, retaliation, workplace conduct, conflicts of interest, policy violations, leadership behavior, and other employee concerns; prepare clear findings and recommendations.
• Performance and conduct management: Guide leaders through coaching, corrective action, performance improvement, attendance concerns, and employment decisions, ensuring expectations and documentation are clear, fair, and consistent.
• Field Sales partnership: Deliver responsive support to a geographically dispersed, customer-facing workforce, considering sales cycles, incentive structures, territory dynamics, travel, remote work, and the operational realities of field-based teams.
• Canada support: Partner with Canadian HR and Legal resources to address employee relations matters in accordance with federal and provincial requirements, local practices, and language or consultation needs, as applicable.
• Organizational change: Support restructurings, role changes, workforce transitions, and other business transformations by identifying employee relations risks and advising on consistent, respectful implementation.
• Risk assessment and escalation: Identify legal, regulatory, reputational, employee-experience, and business-continuity risks; engage Employment Legal, Compliance, Security, Ethics, Leave and Accommodation, and other partners when appropriate.
• Case management: Maintain timely, accurate, and confidential case records; monitor milestones, trends, aging, and outcomes; and ensure appropriate closure and follow-up.
• Policy and process guidance: Interpret and apply policies consistently, identify gaps or recurring issues, and recommend practical improvements to employee relations processes, tools, and manager resources.
• Leader capability: Coach leaders on early intervention, effective documentation, respectful communication, conflict resolution, and accountability; develop and facilitate training or guidance as needed.
• Data and insights: Analyze employee relations themes and case data to identify root causes, emerging risks, and opportunities for proactive intervention; present actionable insights to HR and business leadership.
• Cross-functional leadership: Lead or contribute to enterprise and regional initiatives that strengthen employee relations governance, consistency, and organizational effectiveness.

Must Have: Minimum Requirements

• Bachelor’s degree in Human Resources, Business, Industrial/Labor Relations, Employment Law, or a related field, or an equivalent combination of education and relevant experience
• 7+ years of progressive Human Resources or Employee Relations experience, including significant responsibility for complex investigations and senior-level advisory work
• Or, advanced degree and 5+ years of experience

Nice to Have

• Demonstrated knowledge of U.S. employment practices, handling of legally directed matters, ability to recognize when country-, province-, or jurisdiction-specific guidance is required.
• Proven ability to conduct fair, thorough, and timely investigations; assess credibility and evidence; and produce well-reasoned findings and recommendations.
• Experience advising leaders on performance management, corrective action, policy interpretation, workplace conflict, organizational change, and employment-risk matters.
• Strong written and verbal communication skills, including the ability to explain complex or sensitive issues clearly to employees, leaders, HR partners, and counsel.
• Sound judgment, discretion, and a demonstrated ability to manage confidential information and competing priorities in a fast-paced environment.
• Ability to work independently across time zones and with geographically dispersed teams.

• Experience supporting a field sales, commercial, medical technology, healthcare, pharmaceutical, or similarly regulated organization.
• Experience with incentive compensation, sales conduct, territory, customer-interaction, or field-force employee relations matters.
• Advanced degree or professional certification such as SHRM-SCP, SPHR, CPHR, or an investigation-related credential.
• Experience working within a global or matrixed Employee Relations operating model and partnering with Centers of Expertise, HR Business Partners, Legal, Compliance, and business leadership.
• French-language capability is an asset for supporting Canada.
• Experience using case management systems and translating employee relations data into leadership insights.

Core Competencies

• Strategic judgment and risk-based decision-making
• Investigative rigor, objectivity, and attention to detail
• Executive presence and trusted-advisor capability
• Empathy, neutrality, and cultural awareness
• Influence without direct authority
• Courageous, respectful communication
• Operational discipline and accountability
• Adaptability in a complex, changing environment

Work Environment and Travel

This role operates in a hybrid or remote environment and regularly collaborates with employees and leaders across U.S. and Canadian time zones. Travel may be required up to 20% to support investigations, partnership with client groups, leadership meetings, training, or business needs. Availability outside standard business hours may be necessary for urgent or time-sensitive matters.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.

For roles located in California, Seattle WA, Washington DC, Boston MA, and New York City, the salary range is $121,000 - $205,000 USD.

Actual compensation may vary based on factors including experience, education, certifications, skills, market conditions, internal equity, and geographic location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.

For further details about our comprehensive benefits, we encourage you to visit the link below.

MiniMed Benefits Overview

About MiniMed

MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. For more than 40 years, we’ve been committed to redefining what’s possible: intelligent dosing systems designed for real life, predictive insights that stay a step ahead, and always on support when it’s needed most. At the heart of everything we do is a simple Mission: to make every day a better day for people with diabetes.

Learn more about our business, and our mission here.

It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. MiniMed will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Who we are

MiniMed is a full-stack insulin delivery company dedicated to supporting people living with diabetes through every step of their journey — when and how they need it. With a heritage rooted in technology, empathy, and a relentless pursuit of innovation, we’re focused on one thing: making every day a better day for people with diabetes.

From our intelligent dosing systems that stay one step ahead to our always-on support when it’s needed most, we’re committed to building a connected system of care that works together and fits into everyday life, so people with diabetes can move through the day with fewer interruptions. Fewer second guesses. And more freedom to live in the moment.

What we do

We’re here to make better days possible for people with diabetes.

Joyful, messy, fully lived days. Days where things feel lighter, easier.

For more than four decades, we’ve been driven by this mission, delivering groundbreaking advancements in technology to help people live more fully, freely, and with greater confidence. At MiniMed, diabetes care is personal for us. Many of our employees have a connection to diabetes, whether they're living with it themselves or through family members and friends, and we all show up each day to help make the lives of our coworkers and loved ones easier.

What sets us apart

Our people-first priority.

At MiniMed, we put our customers at the forefront of all we do, and that focus extends to our team as well. We're dedicated to creating a culture of belonging and providing our people with all the career-building resources you might need.

Our life-transforming technologies.

No matter what your role at our company, you're making a difference in the lives of people with diabetes. Our innovative inventions improve their day-to-day by helping lift the mental load and allowing diabetes to fade into the background, empowering them to live life on their own terms.

Our focus on the future.

We're chasing the dream of a world where people with diabetes can be free of that never-ending battle of balancing blood sugar. A world where better days are the norm, not the exception. Fresh faces and new viewpoints will help create our cutting-edge solutions and define the next generation of breakthroughs in care, so that a better day can start today.

It is the policy of MiniMed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MiniMed will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.