Principal Organizational Development Advisor

Job Description

Serve as a thought-leader in the areas of culture transformation and change enablement to drive organizational, divisional and team success. Partner with HR Centers of Excellence and leaders within the business to develop and integrate OD practices, interventions and solutions to achieve strategic business goals and operational objectives. Conduct analysis in the areas of culture and change and create and implement strategies, solutions, resources and experiences to optimize employee engagement and organizational effectiveness.

The Principal Organizational Development Advisor is a senior individual contributor who leads and advances Organizational Development (OD) and Organizational Effectiveness (OE) strategies to improve organizational performance and enable business outcomes across a complex, multi-entity health care enterprise. This role operates at the intersection of culture, change, team effectiveness, leadership, workforce optimization, and business performance, translating strategy into measurable workforce impact across diverse business areas and stakeholder groups.

The Principal Advisor leads the design and advancement of organizational interventions while partnering closely with HR Centers of Excellence (COEs) and business leaders. 

The role combines organizational behavior, human resources, and business strategy to solve complex organizational challenges, enable sustained performance, and strengthen a culture of continuous improvement. Key accountabilities include leading OD/OE initiatives, shaping culture and change strategies and action plans, diagnosing organizational needs through qualitative and quantitative insights, and delivering integrated solutions that align people, strategy, and performance to optimize workforce impact. 

What You’ll Do 

• Serve as a strategic and trusted advisor to senior executives and leaders, providing expert consultation on complex organizational challenges while leading transformations and developing scalable organizational development approaches that enable enterprise growth, integration, and culture alignment.

• Diagnose, design and drive OD/OE interventions to solve complex business challenges, ensuring alignment to strategic priorities, measurable outcomes, and optimized workforce impact 

• Apply advanced OD and OE expertise and systems-thinking to advance culture, organizational change, team effectiveness and leadership development (OD), while enabling performance outcomes through business problem solving, data insights, and performance enablement (OE) 

• Lead organizational and workforce system effectiveness efforts, including organization design consultation, operating model effectiveness, governance, decision-making, role clarity, accountability, and cross-functional ways of working that improve organizational performance and enable business outcomes.

• Partner with HR Centers of Excellence (COEs) and business leaders to shape, design, and implement OD strategies, programs, and solutions aligned to enterprise priorities 

• Lead the development and advancement of organizational change strategies that align talent, behaviors, and actions to the desired cultural outcomes.  

• Conduct and interpret qualitative and quantitative analysis to diagnose organizational gaps, generate workforce intelligence, assess intervention effectiveness, and inform executive decision-making.

• Define success measures, adoption indicators, and impact metrics for OD and OE solutions, including how interventions influence engagement, leadership effectiveness, culture activation, operating effectiveness, and business performance.

• Synthesize data and insights to develop and guide enterprise-wide and division-specific culture action plans that enable a thriving organization and accelerate business results 

• Strengthen a high-trust, high-performance culture by aligning employee experience, leadership behaviors, and organizational practices. 

• Drive execution of OD and OE initiatives, partnering with Principal Organizational Development Advisors to ensure alignment to Talent and Organizational Effectiveness and Workforce Optimization priorities. 

• Facilitate alignment and drive effective communication across teams and divisions, enabling collaboration, decision-making, and conflict resolution. 

• Influence without direct authority across senior leaders, HR partners, COEs, and cross-functional teams, creating alignment where priorities, incentives, timelines, or perspectives may differ.

• Partner with HR COEs to design and deploy leading-edge culture, change, leadership, performance and team effectiveness resources to meet a variety of learning needs across multiple delivery modalities .

• Stay current on industry trends, future-of-work developments, emerging methodologies, and leading practices; apply insights to advance workforce readiness and evolve OD/OE strategies and solutions.

• Develop and execute change management and organizational adaptability strategies that strengthen stakeholder alignment, change capacity, employee engagement, and sustained organizational effectiveness.

What You Bring

• Bachelor's degree or advanced degree (where required)

• 8+ years of experience in related field.

• In lieu of degree, 10+ years of experience in related field.

Bonus Points 

• Advanced degree in Organizational Development, Industrial and Organizational Psychology or other related field preferred. 

• Proven expertise designing and executing OD interventions to solve complex and enterprise-wide business challenges .

• Lead culture transformation initiatives by developing and executing strategic culture roadmaps that strengthen organizational effectiveness, engagement, and business performance.

• Lead the design and implementation of an enterprise-wide organizational development model that aligns culture, talent, and leadership practices across multiple entities.

• Prior experience with scalable team effectiveness and workforce optimization

• Demonstrated expertise in change leadership, including the design and execution of large-scale organizational transformation strategies.

• Working knowledge of Peakon Employee Voice

What You’ll Get   

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community   

• Work-life balance, flexibility, and the autonomy to do great work   

• Medical, dental, and vision coverage along with numerous health and wellness programs   

• Parental leave and support plus adoption and surrogacy assistance   

• Career development programs and tuition reimbursement for continued education   

• 401k match including an annual company contribution   

• Learn more  

Where You’ll Work 

Our Hybrid Flex approach is built on presence with a purpose, giving you flexibility to work remotely with intentional in-person connection, that supports a workplace that’s flexible, connected, and future focused. 

In a Hybrid-Flex role, you’ll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you’ll work virtually, with a few in-office visits each year for meaningful moments that matter. 

Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process. 

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$118,691.00 - $189,906.00

Skills

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About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

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Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application, hiring process, or have technical issues that prevent you from completing your application please notify HR at HR.Staffing@bcbsnc.com.

Blue Cross NC is a Hybrid Flex company. Whether the role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any of our approved states:

Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming