Principal Product Manager - Salesforce CPQ & Agentforce

Principal Product Manager, Quote-to-Cash

Business Systems | Remote (US)

What you would be taking on

You would own our quote-to-cash process, from quote through contract, order, billing and revenue reporting. Salesforce CPQ is the main application today, and Revenue Cloud (now called Agentforce Revenue Management) is where Salesforce is heading. You would be the main contact for Sales, Deal Desk, Finance and Revenue Operations on how we quote and get paid, and you would run the programs and projects that keep a high-volume sales team moving. This is a senior individual contributor role with no direct reports. Quote-to-cash is your focus, but you may also lead one-off projects in other parts of Business Systems.

What you will do

• Own the roadmap and backlog for quote-to-cash in Salesforce CPQ and Revenue Cloud.

• Own the business stakeholder relationships and the quote-to-cash process, and decide what gets prioritized.

• Manage products, pricing, discounts and approvals for new deals, upsells, amendments and renewals.

• Plan and run projects from start to finish: requirements, timelines, testing and go-live.

• Make sure ACV, TCV, ARR and bookings are calculated the same way from quote to billing.

• Work with the Salesforce, Zuora (billing) and Boomi (integration) teams on releases.

• Lead other Business Systems projects when needed.

What we need

All of these are required:

• 10 or more years in product management or business systems program management, including 5 or more years working on quote-to-cash or revenue systems.
• Bachelor's Degree, in a technical or business discipline, or equivalent work experience (Required)

• Master's Degree / MBA, in Business Administration or related field (Preferred)

• Hands-on experience with Salesforce CPQ, such as product and price rules, bundles, approvals, amendments and renewals.

• Experience supporting a high-volume B2B sales team, ideally in SaaS or subscription sales.

• A strong working knowledge of ACV, TCV, ARR, bookings, proration and renewals.

• Experience managing senior Sales and Finance stakeholders, including pushing back when needed.

• Experience running projects in Agile using Jira and Confluence.

What helps

The first two help most:

• Experience with Salesforce Revenue Cloud, or moving from CPQ to Revenue Cloud.

• Experience with billing systems such as Zuora, and integration tools such as Boomi.

• Salesforce certifications, such as CPQ Specialist or Revenue Cloud Consultant.

• Experience in healthcare technology.

Compensation Range:

Compensation for this job is subject to market conditions, geographic considerations, the candidate’s unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates’ unique contributions and support their professional growth.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm’s policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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About Veradigm

Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today’s healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.