Privacy Advisor

Privacy Advisor

• Full-Time (35hpw) Temporary to 8 July 2027 with a possibility to become ongoing
  
• Salary Range $116,981- $129,492pa + super + leave loading
  
• Location flexible across NSW with hybrid working (3 weekly office days, monthly attendance at Parramatta)
• Flexible work options available

Make a difference where privacy matters!

Join Revenue NSW and help protect the personal information of millions of people across New South Wales.

This is an exciting opportunity for a motivated privacy professional to provide expert advice, influence key business decisions, and contribute to building a strong privacy culture across a large and diverse organisation. Working closely with stakeholders at all levels, you'll help navigate complex privacy challenges and support the delivery of trusted, customer-focused services.

About the team

Our Privacy team is collaborative, supportive and purpose-driven. We work across Revenue NSW to help ensure personal information is handled responsibly and in line with legislative requirements.

We partner with business areas to provide practical advice, manage privacy risks, support major initiatives and respond to emerging privacy issues. We value continuous learning, diverse perspectives and a team-first approach, creating an environment where people areencouraged to contribute, grow and make a meaningful impact.

About the role

As a Privacy Advisor, you will provide specialist privacy advice and support the organisation's compliance with privacy legislation and best practice. You will work across a broad range of privacy matters, including incidents and data breaches, complaints management, privacy risks, stakeholder engagement and privacy education initiatives.

This role offers exposure to a variety of complex and interesting issues, making it ideal for someone who enjoys problem-solving, building relationships and influencing positive outcomes.

Key responsibilities:

• Provide specialist privacy advice and guidance to support compliance with privacy legislation, policy and best practice.
  
• Manage and support responses to privacy incidents and data breaches, helping to identify and mitigate privacy risks.
  
• Handle privacy complaints and contribute to the effective management of regulatory obligations.
  
• Partner with stakeholders across the organisation to embed privacy by design into business processes, projects, and decision-making.
  
• Deliver privacy education, awareness and capability-building initiatives across the organisation
  
• Contribute to the development, review and continuous improvement of privacy policies, procedures, reporting, and governance frameworks.

To be successful in the role you will demonstrate:

• Experience interpreting and applying privacy legislation, particularly the Privacy and Personal Information Protection Act 1998 (NSW) and related privacy obligations.
  
• Strong analytical and problem-solving skills, with the ability to identify privacy risks and develop practical, balanced solutions.
  
• Experience managing privacy incidents, complaints, investigations, or compliance-related matters in a complex environment.
  
• Excellent written and verbal communication skills, including the ability to translate complex concepts into clear and practical advice.
  
• Strong stakeholder engagement skills, with the ability to build trusted relationships and influence outcomes across a diverse range of stakeholders.
  
• Strong organisational skills, with the ability to manage competing priorities, maintain accurate records, and deliver high-quality work within agreed timeframes.

How to apply

Please attach an up-to-date resume (maximum five (5) pages), and a brief cover letter (maximum one (1) page) outlining how your skills and experience align to this role and a response to the targeted question

Target question

Describe a time when you have been asked for ideas in solving work issues in which you did not have much knowledge or experience? What did you do and what was the outcome? (max.300 words)

About Revenue NSW

Revenue NSW is the state’s principal revenue management agency. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt. 

Further Information

Salary Grade 7/8, with the base salary for this role starting at $116,981 base plus superannuation

Click Here to access the Role Description .

For enquiries relating to recruitment please contact Bec Conquest via Bec.conquest@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: 11:59pm Wednesday, 25th November 2026

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process