pro

## About Feriwor Feriwor is building practical, high-impact solutions for customers and teams in Nigeria and beyond. We value ownership, clear communication, and continuous learning—and we’re looking for a versatile professional (“Pro”) who can help us execute quickly and raise the bar across day-to-day operations. ## Role Summary As a Pro at Feriwor (0–5 years experience), you’ll be a key contributor supporting cross-functional work—helping projects move from idea to execution. This role is ideal for someone adaptable, organized, and eager to learn, with the ability to take initiative and deliver high-quality outcomes in a fast-paced environment. ## Key Responsibilities * Support planning and execution of team initiatives, ensuring tasks are tracked and delivered on time * Coordinate with internal stakeholders to gather requirements, clarify priorities, and unblock progress * Create and maintain documentation, reports, and simple process guides to improve team efficiency * Assist with customer or partner communications as needed, ensuring timely and professional follow-up * Identify operational gaps and propose practical improvements to workflows and tools * Handle ad-hoc tasks that support business goals, with a focus on accuracy and reliability ## What Success Looks Like * Projects and tasks are delivered on schedule with minimal rework * Stakeholders have clear visibility into progress, risks, and next steps * Processes become simpler and more consistent over time due to your improvements * You demonstrate ownership: you spot issues early and propose solutions * You build trust through dependable execution and clear communication ## Required Qualifications * 0–5 years of relevant experience (operations, project support, admin coordination, customer support, or similar) * Strong written and verbal communication skills * Excellent organization and time-management skills; able to manage multiple priorities * Comfortable working with common productivity tools (Google Workspace or Microsoft Office) * High attention to detail and a strong sense of accountability * Based in Lagos, Nigeria (or able to work from Lagos as required) ## Preferred Qualifications * Experience supporting cross-functional projects or coordinating stakeholders * Basic data skills (spreadsheets, simple reporting, dashboards) * Familiarity with tools like Notion, Trello, Asana, Jira, Slack, or similar * Customer-facing experience and strong service mindset * Ability to learn new tools and processes quickly ## Work Location Lagos, Nigeria ## Why This Role at Feriwor * Broad exposure to different parts of the business and opportunities to grow your skill set * A collaborative environment that values initiative and practical problem-solving * Meaningful work with real impact on customers and internal teams