Process Architect (Contract – 6 Months)

Khonology is a digital services company focused on software development, application support, data analytics, and engineering. We are looking to onboard four highly experienced Process Architects on a 6-month contract. This is a senior, strategic role requiring individuals who can operate at an enterprise level, shaping and governing process architecture across complex environments. The ideal candidates will bring a minimum of 8 years’ experience in process excellence, architecture, and continuous improvement, with demonstrated ability to influence at both operational and executive levels. Key Responsibilities Take full ownership of defining, designing, and governing the enterprise-wide process architecture, ensuring alignment across business and technology domains. Establish and drive the adoption of a process architecture framework, incorporating end-to-end processes, system integrations, and data flows, ensuring consistency, scalability, and traceability across the organisation. Define and enforce process governance standards, modelling conventions, and architectural principles, ensuring all processes meet enterprise quality and compliance requirements. Lead the development and continuous evolution of “as-is” and “to-be” process architectures, ensuring alignment to strategic objectives and target operating models. Own and oversee the centralised process repository, ensuring proper structuring, version control, and accessibility of all process artefacts across the enterprise. Architect and optimise incident, crisis management, and remediation frameworks, embedding root cause analysis and proactive improvement mechanisms to enhance operational resilience. Identify systemic inefficiencies and cross-functional dependencies, and translate these into enterprise-level architectural improvements that drive measurable business value and improved client experience. Operate as a senior advisor to business and technology leadership, providing guidance on process architecture decisions, trade-offs, and optimisation strategies. Lead high-impact process architecture workshops, discovery engagements, and alignment sessions with senior stakeholders, SMEs, and cross-functional teams. Act as a strategic bridge between business and technology, ensuring that process architecture enables both operational excellence and effective technology delivery. Collaborate closely with the Process Architecture Lead and broader enterprise architecture function to ensure alignment with enterprise architecture principles and roadmaps. Required Skills & Experience Bachelor’s degree in Information Technology, Computer Science, Business Process Management, or related field (beneficial). 8 years of experience in process architecture, enterprise process design, or process governance within complex IT and business environments. Proven ability to operate at a senior level, influencing stakeholders, shaping strategy, and driving enterprise-wide process transformation initiatives. Strong experience in designing and implementing end-to-end process architectures across business and technology domains. Solid understanding of incident, problem, and change management frameworks within large-scale enterprise environments. Advanced proficiency in process modelling methodologies and tools (e.g. BPMN or equivalent). Strong analytical capability, including root cause analysis, trend analysis, and translating insights into strategic improvements. Excellent stakeholder engagement and communication skills, with the ability to operate effectively at executive and senior management level. Exceptional documentation and communication skills, with a focus on clarity, structure, and governance. TOGAF certification or familiarity with enterprise architecture frameworks will be advantageous.