Procurement Officer, Global Procurement (Multi-Category Generalist)

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background

The Global Procurement Unit, within Global Supply Chain, leads sourcing strategy, category management, and supplier management for IRC. It is organized around categories, with category owners responsible for sourcing strategy, supplier ecosystem development, and contract and supplier performance across programmatic and corporate spend.

Position Overview

The Procurement Officer provides procurement execution support for assigned corporate and professional services requests, under the guidance and review of the Senior Manager and relevant category owners. Assignments are limited to an agreed subset of travel, translation, insurance, cash and financial services, and People & Culture services, based on workload and complexity. The officer maintains audit-ready records and supports value for money, timely procurement and compliance with applicable IRC requirements.

The Procurement Officer is a hands-on, execution-focused individual contributor supporting assigned sourcing, contract administration and supplier follow-up. The line manager and category owners provide direction and review the officer’s work; category strategy, complex negotiations and award approvals remain with authorized leads.

The role enables IRC to move quickly without bypassing procurement controls, vendor due diligence, information security, data protection, legal review, donor compliance, or documentation requirements. The Procurement Officer is the day-to-day procurement focal point for assigned requests and escalates material risks, exceptions, and strategic decisions to the category owner or Senior Manager.

Key Responsibilities

A. Category Coverage and Procurement Planning

• Support assigned sourcing events, renewals and supplier requests from intake to award recommendation, under the guidance and review of the line manager and category owners and in line with agreed priorities.
• Analyze spend and market data to support demand aggregation and procurement plans for assigned requests, following IRC standard operating procedures and agreed timelines.
• Support category owners with market assessments and supplier landscape reviews for assigned categories, including ahead of framework renewals, by compiling information on capability, pricing, lead times, risk and total cost of ownership.
• Provide evidence and options to support category strategy and supplier selection; maintain approved supplier lists and support the establishment of framework agreements under category-owner guidance.
• Prepare documentation for justified waiver and single-source requests and route them through the required approval process.

B. Sourcing Execution and Negotiation

• Support requests for information (RFI), proposals (RFP) and tenders by coordinating bidder communications and preparing evaluation records, commercial comparisons and draft award recommendations. Run assigned requests for quotation (RFQ) under the guidance and review of the line manager or category owner and within delegated authority.
• Help business teams prepare clear specifications, scopes of work and evaluation criteria.
• Support negotiation of pricing, terms, service levels and performance commitments under the direction of the line manager or category owner and within the agreed mandate.
• Identify procurement savings opportunities through price benchmarking and competitive sourcing. Calculate and document hard savings and cost avoidance separately against approved baselines, submit them for validation under IRC's methodology, and avoid double counting.
• Support requesters with procurement intake forms (PIFs) and purchase requisitions (PRs), and create and track purchase orders (POs) in Integra as assigned under approved workflows. Provide procurement documentation for payment requests in ServiceNow, maintaining segregation of duties.
• Process assigned urgent and emergency procurement requests under approved procedures, using available frameworks where appropriate and documenting required approvals. Follow up supplier milestones and coordinate delivery with the responsible operational teams; escalate delays and capacity constraints to the line manager.

C. Category-Specific Sourcing Support

The officer supports a defined subset of the following corporate and professional services categories, agreed with the line manager. Assignments are proportionate to the role’s grade and workload and do not imply responsibility for all categories simultaneously.

• People & Culture services: support sourcing of recruitment, staffing, payroll, benefits and learning providers, coordinating reviews with People & Culture, Legal and Finance as applicable.
• Travel: support sourcing and administration of travel provider agreements, comparing rates, fees and service levels with input from the responsible travel and duty-of-care teams.
• Translation services: support sourcing and administration of translation and interpretation agreements, comparing rates, turnaround times and service requirements with relevant business teams.
• Insurance: support sourcing and administration of insurance provider and broker agreements, coordinating documentation and specialist reviews with the responsible business owners, Legal and Finance.
• Cash and financial services: support sourcing of financial service and payment providers with Finance, Treasury and program teams, coordinating required licensing, financial, screening and data protection reviews.

D. Contracting, Framework Agreements and Supplier Performance

• Prepare contract, framework agreement and statement-of-work drafts using approved templates. Coordinate Legal and specialist review of applicable clauses, route documents for authorized signature, and maintain executed agreements and amendments.
• Administer assigned framework agreements and contracts: maintain approved price lists, supplier records, expiry and notice dates; alert stakeholders early to renewal needs; and communicate approved terms to relevant requesters and Country Programs.
• Maintain scorecards for designated suppliers, coordinate reviews according to the agreed schedule and supplier tier, and record agreed improvement actions with business owners.
• Resolve routine supplier and contract queries within the agreed mandate, escalate material issues, and coordinate follow-up on agreed corrective actions. Liaise with Accounts Payable and requesters on payment delays and report recurring causes.

E. Vendor Due Diligence, Risk Review, and Documentation

• Coordinate vendor risk assessments and due diligence, risk-based and proportionate to category, value, and data sensitivity: conflict of interest, code of conduct, sanctions, anti-terrorism (ATC) and debarment screening, privacy and data protection, information security, legal, donor compliance, financial viability, implementation risk, and vendor lock-in and exit risk.
• Track required reviews and clearances with Information Security, Data Protection, Legal, Compliance and Finance before the applicable award or commitment stage. Escalate outstanding reviews; specialist assessments and risk acceptance remain with authorized functions.
• Identify and escalate requests involving high-risk suppliers, personal or confidential data, AI-enabled tools, client-facing services, or unapproved vendors; for AI-enabled tools, support the application of IRC's AI governance and assessment requirements.
• Keep procurement files complete, audit-ready, and aligned with IRC sourcing policy and donor requirements, stored in Box; track and follow up missing documentation, approvals, vendor information, and risk reviews; support audit document retrieval.

F. Stakeholder Engagement and Service Support

• Provide practical, service-oriented support, helping stakeholders move through the process without unnecessary delay while maintaining compliance and risk controls; serve as first point of contact for routine queries and guidance on global vendors and frameworks.
• Guide stakeholders on procurement routes, required documentation, approval steps, and realistic timelines, and encourage early engagement before commitments are made to vendors.
• Support the rollout of category sourcing guides, tools, and SOPs, including communication and training materials, and track adoption and gaps.

G. Reporting, Spend Analytics and Continuous Improvement

• Maintain the sourcing tracker for assigned activities, covering status, cycle time, approvals, risks, documentation and validated benefits. Report progress and recurring intake or requisition issues to the line manager and relevant category owners.
• Extract, clean and validate Integra data for assigned spend analyses and draft review reports. Report against agreed performance indicators, flag material trends and suggest practical improvements.
• Identify recurring issues across categories and recommend improvements to frameworks, checklists, templates, and decision tools.

Key Working Relationships

• Internal: Senior Manager, Global Procurement – Corporate & Professional Services; relevant category owners and Global Procurement peers; Global Supply Chain, Country Program and regional supply chain teams; People & Culture; Finance, Treasury and Accounts Payable; travel and duty-of-care teams; relevant business owners; IT and Information Security; Data Protection; Office of General Counsel; Ethics and Compliance; Risk and Compliance; Master Data Management; and other specialist reviewers as required for assigned requests.
• External: Vendors, service providers, brokers and agencies within the assigned corporate and professional services portfolio; financial service providers; peer humanitarian and development organizations.

Qualifications

Required

• Bachelor's degree in procurement, supply chain, business administration, finance, law, or a related field. Equivalent experience may be considered.
• At least 2 years of procurement or sourcing experience, preferably in corporate and professional services or indirect procurement.
• Experience supporting competitive sourcing processes (RFQs, RFPs and tenders) and exposure to contract negotiations.
• Experience coordinating vendor due diligence and compliance risk reviews, including data protection, financial, and operational risk.
• Proficiency in Excel and ERP or procurement systems; ability to prepare accurate spend analysis and reports.
• Fluency in written and spoken English, with strong communication skills and the ability to work effectively with internal stakeholders across diverse functions.
• Strong organizational skills to manage assigned procurement activities and deadlines, identify workload conflicts early, and exercise sound judgment on compliance and escalation.

Preferred

• Professional procurement certification such as CIPS (Level 2 or above), CPSM, or equivalent, completed or in progress.
• NGO, humanitarian, or donor-funded organization experience, including familiarity with donor requirements such as U.S. Government (e.g. State Department), FCDO, ECHO, EU, UN agencies, or private foundations.
• Experience in one or more of the assigned categories (travel, translation, insurance, cash and financial services, or People & Culture services), and willingness to develop knowledge of other categories within the agreed portfolio.
• Experience with Microsoft D365, ServiceNow, Power BI, or similar procurement, workflow, and analytics tools.
• Experience with contract and supplier performance management, framework agreements, and emergency procurement.
• Working knowledge of French, Spanish, or Arabic is an advantage.

Working Environment

Travel of up to 10% domestically and internationally, including occasional travel to IRC country offices.

This is a remote position open to internal candidates based in countries where IRC operates who have the right to work in their location. Successful candidates will be hired on a local employment contract and according to local salary scale.

This role is open to candidates located and with the right to work in Kenya, Lebanon, and Colombia.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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