Procurement Operations Administrator

Procurement Operations Administrator

Location: Hybrid working with regular travel to Hook.

Salary: £32,000 to £36,000

Join a Team That Keeps Procurement Moving

Are you highly organised, detail-focused and passionate about getting things right? We're looking for a Procurement Operations Administrator to support our UK & Europe Procurement team, ensuring our systems, contracts, processes and supplier data are managed efficiently and compliantly.

This is a fantastic opportunity for someone with experience in administration, procurement, finance or operations who enjoys working with data, governance and stakeholders in a fast-paced environment.

What You'll Do

• Support procurement governance meetings, reporting and compliance activities.
• Manage contract approvals, signatures and contract database administration.
• Act as a key user for systems including procurement platforms and DocuSign.
• Maintain supplier records, registers and critical procurement data.
• Support process improvements, training and adoption of procurement best practice.
• Provide day-to-day operational and administrative support to the Procurement team.

What We're Looking For

• Experience in administration, procurement, finance, customer service or a similar operational role.
• Strong organisational skills and excellent attention to detail.
• Confidence working with systems, data and multiple stakeholders.
• Good Microsoft Office skills, particularly Excel.
• A proactive approach with a passion for process improvement and accuracy.
• Experience with procurement systems, contract management tools, SharePoint, ServiceNow or DocuSign would be advantageous.

We're seeking someone who takes pride in delivering accurate, high-quality work.

You'll have:

• A-level qualifications (or equivalent) or relevant professional experience.
• Experience working within procurement operations, finance, administration, customer service or another high-volume transactional environment.
• Excellent attention to detail and a methodical approach to work.
• Strong organisational skills with the ability to manage multiple priorities.
• The ability to work independently while building effective relationships with stakeholders.
• A customer-focused approach and commitment to delivering excellent service.

Desirable

• Experience using contract management or procurement systems.
• Knowledge of DocuSign, ServiceNow, SharePoint or similar business platforms.
• Understanding of governance, compliance or contract administration processes.

Why join us?

Whether you're looking to build on existing procurement experience or bring transferable skills from administration, finance or operations, this is a fantastic opportunity to grow your career within a supportive and rewarding environment.

If you're a problem-solver who thrives on organisation, accuracy and continuous improvement, we'd love to hear from you.

Apply today and help us deliver procurement excellence.

Benefits

• Pension 6% employer matched

• Annual leave 25 days + bank holidays

• Life assurance 2x base salary if in pension, (1x if not)

• Flexible working to support work-life balance

Other notable benefits:

• Employee Assistance Programme

• 30% Serco Leisure Centre Discount

• Option to buy additional leave

• Charitable payroll giving

• A wide range of discounts

A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).

For support with your application, please contact recruitmentuk@serco.com.

Let’s impact a better future, together. Apply today.