Procurement Operations Specialist – Contract Management & P2P

Job Title: Procurement Operations Specialist – Contract Management & P2P

Location: Research Triangle Park, NC 27709 OR Cambridge, MA 02142 (Hybrid)

Job Duration:01 Year Contract + (Highest possibilities of contract extension)

Job Description:

Location: RTP, NC or Cambridge, MA. Hybrid 3 days a week in office (Tue-Wed-Thu).

Qualification Requirements:

• Education: Bachelor's degree in Business, Finance, Operations, or a related field, or equivalent combination of education and relevant work experience.
• Experience: Over 36 months
• Languages: English

Specific Requirements Experience:

• 3 to 5 years of relevant experience in the pharmaceutical, biotechnology, finance, procurement, or related industries.
• Experience in Contract lifecycle management (CLM)
• Experience managing Procure-to-Pay (P2P) processes and purchase order administration.
• Experience with Oracle iProcurement, Coupa and purchase order management.
• Experience working with external workforce management systems (e.g., Fieldglass) is preferred.

Technical Skills:

• Advanced proficiency in Microsoft Excel and PowerPoint.
• Experience using Tableau or PowerBI for reporting, analytics, and data visualization.
• Ability to analyze complex data and translate findings into actionable recommendations.

Professional Skills:

• Strong analytical, critical thinking, and problem-solving skills.
• Excellent time management, organizational, and prioritization abilities.
• Highly action-oriented with the ability to adapt quickly to changing business needs and priorities.
• Demonstrated ability to build and maintain productive relationships with stakeholders across functions.

Key Responsibilities:

Contract Management

• Manage the end-to-end contract lifecycle in partnership with business owners, including contract creation, approval, execution, renewal, amendment, and termination.
• Ensure contracts comply with company policies, legal requirements, and regulatory standards.
• Collaborate with Legal, Procurement, Finance, Compliance and business stakeholders to resolve contract issues and align contractual terms with business objectives.
• Maintain contract records and documentation within contract management systems and repositories.
• Support contract audits and ensure documentation is complete, accurate, and readily accessible.
• Identify opportunities for process improvements, cost savings, and risk reduction within contract management activities.

Procure-to-Pay (P2P) Process Management

• Manage the end-to-end Procure-to-Pay (P2P) lifecycle, from request intake through purchase order creation and closure.
• Create, review, and process requisitions to open purchase orders accurately and in accordance with company procurement policies and procedures.
• Coordinate contract signature workflows, ensuring all required approvals and signatures are obtained in compliance with company signing authority guidelines.
• Partner with internal stakeholders, suppliers, Procurement, and Accounts Payable teams to ensure timely invoice processing and payment.
• Manage purchase order closeout activities in alignment with procurement policies and operating procedures.
• Initiate and process purchase order amendments and change orders to support evolving business requirements.

Procurement Operations and Continuous Improvement

• Support and drive continuous improvement initiatives for the Procurement Support Hub and broader procurement processes.
• Develop, maintain, and update process documentation to improve efficiency, consistency, and compliance.
• Maintain accurate documentation and records to support internal and external audit requests.
• Identify opportunities to improve operational effectiveness, streamline workflows, and enhance stakeholder experience.

External Workforce and Fieldglass Management

• Manage the external workforce lifecycle, including intake, Statement of Work (SOW) creation, review, approval, and maintenance.
• Monitor approval workflows and proactively engage stakeholders to ensure timely execution of contracts and SOWs.
• Support contract renewals and extensions to ensure continuity of services and workforce resources while minimizing business disruption.

Reporting and Operational Support

• Maintain contract and budget trackers to ensure transparency and data accuracy.
• Track, analyze, and report key performance metrics, including cycle times, service-level agreements (SLAs), and compliance measures.
• Manage Procurement Support Hub intake requests and mailbox activities, responding within established service standards using approved templates and processes.

Confidentiality:

• Handle confidential and sensitive business information with the highest degree of professionalism, discretion, and integrity.