Product Lead, Quick Commerce

Who we are

Chowdeck is an on-demand delivery service for Africa. We deliver food, medicine, groceries and other packages seamlessly while providing customers with a platform to order from their favourite vendors.

At Chowdeck, we deeply value growth, excellence, speed, and empathy. Our team is a tight-knit group of creative problem solvers who are smart, kind, and committed to helping each other grow.

Where you come in

As the Product Lead, Quick Commerce at Chowdeck, you will own Quick Commerce across Chowstore, Shops and Local Markets. You will be responsible for the shopping experience customers have in these categories, and for the operating systems behind it: inventory, availability, picking, fulfilment and store operations.

This role needs equal attention to customers and to physical operations. Growth only counts when stock is accurate, orders can be picked reliably, and store teams can keep up without unsustainable manual work.

You will report to the Product Executive and lead the Quick Commerce domain, coordinating dependencies with other functional teams, including the shared capabilities that power Chowdeck’s ordering experience.

What you will own

• The Quick Commerce product strategy across Chowstore, Shops and Local Markets.
• Category-specific discovery, basket-building and shopping experiences.
• The end-to-end dark-store inventory flow, from intake and counts to availability, adjustments and reconciliation.
• Picking, substitution, order readiness and fulfilment support.
• Product direction for the Chowstore mobile experience.
• The product and operational foundations needed to expand Quick Commerce safely.

In this role you’ll be required to:

• Build and maintain one prioritised roadmap across customer shopping and store operations.
• Work directly with operations teams to understand how physical work maps to product workflows.
• Coordinate shared discovery, cart, checkout and completed-order capabilities with the relevant product teams.
• Define the inventory source of truth and make ownership clear at every stage of the stock lifecycle.
• Lead product discovery, experience design, technical planning, launch and iteration.
• Balance growth with stock accuracy, picking quality, waste, shrinkage, refunds and operational workload.
• Make clear go, revise or pause calls when an expansion or product surface isn’t operationally ready.

What success looks like

• Customers can build and complete bigger, more complex baskets with less friction.
• What customers see as available in the app matches what’s actually on the shelf.
• Stock-related cancellations, substitutions and refunds go down, or stay under control as demand grows.
• Store teams receive, count, adjust, reconcile and pick inventory more consistently.
• Quick Commerce expansion decisions are backed by customer, operational, financial and technical evidence.

You’re perfect for the role if you have:

• At least 6 years of product management experience, including work on commerce, retail technology, inventory or fulfilment products.
• A track record of owning both customer-facing and operational product problems.
• The ability to turn physical workflows into simple, reliable digital systems.
• Strong analytical and product judgement, including comfort working with imperfect operational data.
• Experience leading cross-functional work across product, design, engineering and operations.
• Clear communication and the confidence to make difficult scope and sequencing decisions.

Bonus points if you have:

• Experience with dark stores, inventory management, procurement, picking or replenishment.
• Experience building mobile commerce or grocery products.
• Experience launching new store locations or markets.

Beyond the paycheck, Chowdeck employees get:

• Competitive salary
• Full medical coverage
• MacBook Pro for your work
• Housing assistance
• Lunch allowance
• A team of smart, kind colleagues invested in your growth
  

Specific benefits, allowances, and coverage may vary by country or city in line with local regulations and market practices. Chowdeck is an equal-opportunity employer and prohibits discrimination and harassment of any kind. Our employment philosophy is to hire the best people and empower them to do the best work of their lives. Employment decisions are based on business needs and individual merit without regard to race, color, religion, ethnicity, sexual orientation, nationality, marital status, gender, or age.