Product Manager & Builder – AI Ops Engine (f/m/d) – Remote Türkiye – Istanbul

Job Description

Apply now for the position Product Manager & Builder – AI Ops Engine (f/m/d) – Remote Türkiye – Istanbul and let’s achieve great things together! Become part of a successful team and achieve success beyond your previous capabilities. Hungry for more? Properti is the leading and multi-award-winning PropTech broker in Switzerland. We combine highly trained experts with the latest technologies on an intelligent platform to provide customers, brokers and service partners with risk-free, flexible and simplified services. If you can imagine working at Product in Istanbul, apply now for the position.

Tasks

One broker workspace

• You own the shell of our broker workspace and the tool stack behind it: one place where brokers and back office see their tasks, data and next steps.
• You decide which tools we keep, replace or retire, and migrate without disrupting daily work. Each mission owns its workflows in the workspace; you own the platform they run on.
  
  

AI admin for brokers and back office

• You ship AI agents that take admin off our brokers and back office: document checks, follow-ups, CRM updates, reporting, e-mail triage and appointment preparation.
• You make it measurable: share of admin output generated by AI, hours saved per broker and per team.
  
  

Finance automation

• Together with Finance you automate invoicing and payment reminders, receipt and expense processing, commission and bonus calculations, monthly close support and cash reporting.
  
  

People operations

• You automate HR and payroll admin, contracts, access and identities.
• You build onboarding and offboarding end to end: from signed contract to a broker who is ready on day one, from notice to a clean last day – accounts, tools, equipment and documents included.
  
  

Academy and enablement

• You automate our Academy: learning paths, training plans, content creation, progress tracking and certification for new and experienced brokers.
  
  

Build, ship, measure

• You map our processes end to end, decide per step – AI agent, rule-based automation or a human – and keep one ranked backlog with a business case for each item: hours saved, errors avoided, cost per run.
• You prototype yourself with AI and automation tools (LLM APIs, agent frameworks, Make, n8n, Salesforce flows) and scale with our engineers in Ankara and Istanbul.
• You make AI reliable in production: evals, quality thresholds, human-in-the-loop where it matters, monitoring, data protection and cost per task.
• You own adoption: you train the teams, retire the old way of working and stop what does not work.
  
  

Job requirements

Must-haves

• 5+ years in product management, process automation or operations engineering, in PropTech, FinTech or marketplaces.
• You have shipped LLM-based agents or automations into production and can explain what worked, what failed and what it cost.
• Hands-on experience automating back-office processes: finance, HR, onboarding or internal tooling, with numbers to show it (hours saved, cost cut, error rate down).
• You build with AI yourself: you prototype agents, write prompts and evals, and know where LLMs help and where they fail.
• Strong process and data thinking: you design data flows and clean data models and know CRM and HR or finance systems from the inside.
• You work directly with engineers and with non-technical teams, and you get people to change how they work.
• Fluent English is a must.
  
  

Nice-to-haves

• Experience with Salesforce, payroll or accounting systems and their APIs.
• Experience in regulated processes (payments, KYC/AML, data protection).
• Experience in a scaleup between Series A and pre-IPO.
• German is a plus.
  
  

What This Is Not

• A pure RPA, IT support or AI research role.
• A project management role that writes specifications and hands them over.
• A role that stops at the launch: adoption and impact are part of the job.
  
  

Job advantages

• Full ownership of one of properti's core missions.
• Direct access to our teams, our data and our engineers.
• Remote from Türkiye (Istanbul preferred), regular visits to Zürich.
• Contractor setup with monthly invoicing, like the rest of our tech team in Ankara and Istanbul.
• An attractive compensation package.