Product Manager (IaaS, PaaS and Global Infrastructure)

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

Every great company's success starts with a great product, and behind every great product is a strong platform. To write our next success story, you will help evolve the infrastructure capabilities that power our global products and teams.

As a Product Manager for IaaS, PaaS and Global Infrastructure, you will directly impact our platform experience by leading the discovery, definition, building, launch and scaling of products and internal tooling. These help our engineers test, deploy, provision and operate with speed and confidence.

This is an internal PM role with a platform mindset. You will help shape how infrastructure is built, consumed and experienced, both inside the company and externally by our clients. You will work closely with internal stakeholders across products that depend on infrastructure every day, including security, business continuity, solution engineering and more.

What you'll do

• Discover the needs of internal customers and key business challenges while keeping overall company objectives in mind.
• Define a clear product vision, strategy and roadmap for infrastructure platform capabilities and internal tooling.
• Share the product vision with all relevant stakeholders: engineering, security, business continuity, solution engineering, product teams and other groups that depend on infrastructure.
• Be the subject matter expert and main point of contact for stakeholders regarding infrastructure products and platform capabilities.
• Work together with engineering and design teams to build solutions that improve self-service, automation, reliability and scalability.
• Remove roadblocks and ensure company readiness to launch new infrastructure products, platform improvements and internal capabilities.
• Improve and scale the products and tools that support engineers in testing, deploying, provisioning and operating on the platform.
• Contribute to how clients perceive our infrastructure through the quality, reliability and consistency of the platform.

What makes you a strong fit

• Experience in shaping platform, infrastructure or internal products at scale.
• Experience in IaaS, PaaS, cloud infrastructure or platform engineering, ideally with exposure to internal developer tooling or self-service platforms.
• Understanding of infrastructure operations.
• Experience across the end-to-end software product life cycle, from discovery to delivery.
• Experience with market research, internal customer research and product testing.
• Good knowledge of go-to-market strategies, especially for platform adoption and internal enablement.
• Experience working with both internal and external stakeholders.
• Experience working with agile methodologies, Scrum, LeSS, Kanban or others.
• Ability to influence decision-making at all levels of an organization.
• Fluent in English, both written and spoken.

Nice-to-have qualifications

• Experience in testing, deployment, provisioning, observability, reliability or automation tooling.
• Experience with software engineering, DevOps practices, security, business continuity, resilience or general infrastructure governance.

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. 
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

Our mission is to democratize the future of communication

We believe technology should unite people, not create distance. That’s why we make advanced communication solutions available to businesses of all sizes, everywhere - empowering them to connect with their customers in ways that feel natural, personal, and meaningful. Because the future of communication belongs to all of us.

Economy 4.0: The Future of Communication | Official Documentary | CBS News

Build a global mindset in a global company

From a Croatian startup to a global leader, we’ve grown by seizing opportunities - and now it’s your turn. With 3,500+ peers in 75+ locations, Infobip is powered by diversity, innovation, and cross-border collaboration. Here, you’ll connect with talented colleagues worldwide, learn from different perspectives, and grow beyond boundaries.

Learn more 👉 Life at Infobip - Infobip

Pioneer what comes next

From product quality to AI and collaboration, our Engineering & Product teams are shaping work that matters. This video gives you a look inside the people, mindset, and opportunities behind it all.

Perks and benefits of being a Bipper

Great work happens when you feel valued, supported, and motivated. That’s why our benefits are built to help you thrive - at work and beyond. Enjoy flexible work arrangements, Employee Stock Ownership Plan (ESOP), competitive salary and rewards, and time off when it matters most. Grow your career with internal mobility, mentorship, and global opportunities in our hubs worldwide.

Join a company that values your growth, well-being, and success.

Explore more 🌱 Working at Infobip - Infobip

Learn about our culture

We've built something special here - a place where you can thrive personally while turning creative ideas into groundbreaking reality. And how do we make sure this empowering environment keeps supporting you? By staying true to our principles - every day, every step of the way.

Learn more about our culture 🔗 Principles - Infobip