Program Management - Technical Project Manager

Role: Program Management - Technical Project Manager

Employment: Contract – 1 year

Experience: 3 to 5 years

Location: Remote - Hanoi, Vietnam

As a Technical Project Manager, from pre-sales through to integration and performance, you will be an end-to-end trusted advisor to customers, managing their engagement with our platform and building technical solutions. In a high-impact, fast-paced environment you'll be project managing, problem-solving and building close relationships with customers across many industries.

Key roles and responsibilities:

Advocating best practice for the customer and internal teams during product design, development and implementation

• Being the central point of contact for customers and leading the integrated account team delivering customer success

• Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged

• Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery

• Communicating with internal, external customers and partners to share information and deliverables

Key Requirements:

• Demonstrate experience in a customer-facing role within the information technology industry

• Experience of managing and delivering technical customer projects successfully

• Experience of working with network technologies, web performance or media related technologies, methodologies and/or architectures

• Demonstrate experience in delivering technical projects with an ability to manage multiple priorities