Program Manager

THE OPPORTUNITY

We’re looking for a Program Manager who will manage and oversee several large IT program initiatives for the Federal and State, Local, and Education (SLED) Governments . The Program Manager will be responsible for the planning, direction, and coordination of all activities of the designated Programs including developing an understanding of client business needs and providing thought leadership for our clients. In addition, the Program Manager is responsible for exploring ways to expand and grow solutions and services opportunities with existing clients, reducing costs and increasing profitability. The PM will ensure that goals and objectives of the programs are accomplished within scope, schedule, resource, and quality parameters, as defined within the executed Statement of Work (SOW) and/or Customer Contract.

HOW YOU'LL MAKE AN IMPACT

• Lead high-complexity programs operating in service-driven, high-availability, or compliance-focused environments, ensuring alignment with long-term business strategy.
• Direct Iron Bow resources and subcontractors to include planning/scheduling, risk management and mitigation processes, deliverables management, stakeholder communications, regular status reporting, documentation, SLA’s, etc.
• Effectively manage direct and indirect employees
• Understand the customer’s culture and requirements and work to establish a strong rapport with the customer’s representatives, identifying their needs and managing their expectations while establishing a strong working relationship and identifying opportunities for improved performance
• Oversee all phases of the program lifecycle, from initiation through planning, execution, monitoring, and closeout, in accordance with corporate governance and standards.
• Manage program financials, including budget oversight, burn-rate analysis, and cost performance tracking.
• Provide monthly forecasts and financial management, including forecasting monthly, profit/loss analysis, identifying potential budget overruns or underruns.
• Produce/present quarterly and annual program reviews for both internal/external customers
• Conduct regular Program Management Reviews (PMRs) and risk assessments, adjusting plans as necessary to maintain alignment with organizational priorities.
• Understand and apply the Iron Bow Program Methodology processes and procedures to include risk and financial management and other functions relating to a typical Program Manager role.
• Assess client business and technical objectives, determine deliverables, evaluate risk and execute projects.
• Maintain a schedule of contract deliverables, meetings, and service level agreements
• Proactively identify program issues and develop reasonable and appropriate solutions
• Works through contractual actions such as stop work orders, invoicing issues and other items
• Work closely with and serve as an extension of Iron Bow Account Team
• Lead change management efforts associated with program delivery, preparing teams and stakeholders for operational, structural, or process impacts.
• Assist with program recompetes
• Additional duties as assigned

SKILLS THAT DRIVE SUCCESS

• Bachelor’s Degree and PMP certification
• 10+ years Program Management experience working IT support for Federal and State customers
• You have vast experience working within the Federal and SLED space driving the execution Programs
• You are able to orchestrate the overall customer experience, while delivering to the program objectives
• You have a strong understanding of financial, risk, deliverable, and resource management
• You have experience conforming with contract regulations and performance of obligations within the contractual agreement and strong ability to interpret and manage Government and non-Government contracts
• You have a high attention to detail and extensive writing/presentation skills, as effective communication is critical within this role
• You are proficient in Microsoft Excel, Microsoft SharePoint, and Microsoft Teams.
• You have the ability to work independently and in a matrixed team environment
• Ability to prioritize requirements and meet deadlines
• Ability to balance a large volume workload and learn in a fast-paced environment
• Be able to present to C-level Executives and be able to demonstrate presentation skills during the interview process.
• Regular and reliable attendance.

TRAVEL REQUIREMENTS

• This position is remote but may require 20% travel.

WHY YOU'LL LOVE IT!

• Be a leader in providing the highest level of customer experience excellence in a fast past and exciting environment
• Iron Bow is rapidly growing and with growth comes opportunity for all. There is palpable energy and momentum across the company that is easy to tap into and be inspired by.
• Be a part of organizational transformation. Now’s the time to join. Iron Bow is redesigning the customer and employee experience. This new approach elevates all and truly enables success.

COMPENSATION AND BENEFIT INFORMATION

The salary range for this position is $170,000 - $185,000. This range reflects the anticipated base pay for the position and is not a guarantee of final compensation. Actual compensation will be determined based on factors including experience, skills, education, location, contract requirements, and business needs.

Iron Bow Technologies reserves the right to fill this role at a different level, depending on qualifications and organizational priorities. This range represents only one component of Iron Bow’s total compensation package. An overview of our benefits is available on our careers page.