Program Manager

Program Manager

💛 Based in Springfield, IL | Statewide travel across Illinois (up to 50%) to meet our mobile health partners where they are.
💛 Pay Range: $90,000 - $100,000 per year, based on experience, qualifications.

Mission Mobile Medical is growing fast—and we’re looking for a Program Manager who’s just as passionate about people as we are. This role will be responsible for leading a new Mobile Health Network on behalf of a statewide partner association, a network of mobile healthcare programs across Illinois. Working with Mobile Health Operations leadership, you will build the network from launch through sustainability: a platform for cross-sector collaboration, partnership, education, training, and mobile health optimization.

General 

As a Program Manager, you will: 

• Launch Phase (first 6 months)
  • Establish the Mobile Health Network structure and governance.
  • Onboard all participating organizations, execute network participation agreements, and lead the network-wide kickoff.
  • In partnership with clinical leadership, develop and deploy mobile-specific clinical protocols for Year 1 measures: depression screening (PHQ-2/9), diabetes control (HbA1c), and blood pressure.
  • Conduct mobile health readiness assessments for each participating organization, covering operational capacity, clinical workflow, Electronic Health Record integration, and fleet requirements.
• Daily
  • Maintain network-wide performance dashboards tracking clinical outcomes, encounter volumes, and quality metrics.
  • Serve as the primary point of contact for participating organizations and our partner association.
• Weekly
  • Facilitate peer-to-peer coaching between participating organizations.
  • Share best practices and resources across the network.
• Monthly
  • Lead Mobile Health Network meetings with members.
  • Convene shared learning sessions on clinical, operational, and data topics.
• Quarterly
  • Visit each participating mobile health program on site at least once.
  • Deliver progress reports to partner organization summarizing network performance, clinical outcomes, operational milestones, and recommendations for program optimization.
  • Facilitate Plan-Do-Study-Act (PDSA) quality improvement cycles with each organization.
• Annually
  • Write a report on the network’s success, KPIs and growth, and set goals and objectives for the next year.
  • Develop post-grant sustainability models for each funded organization, including MCO reimbursement pathway analysis and Year 2+ expansion planning.
  • Extend clinical protocols to new measures, beginning with breast and colorectal cancer screening in Year 2.
• As Needed
  • Conduct readiness assessments for organizations joining the network after launch.
  • Provide data-driven siting analysis using HPSA, Medicaid enrollment, and community-need data to optimize mobile clinic deployment locations and recurring routes.

Qualifications & Requirements 

• Values: Value all people and have a desire to be a Servant Leader 
• Attitude: Embrace our culture and our SERVICE values 
• Education: Bachelor's Degree required, Master’s degree in public health, health administration, public policy or related field preferred.
• Experience: 
  • At least 3 years of experience in operations, community engagement, partnership development, and KPI performance management.
  • Experience with Federally Qualified Health Centers (FQHCs), primary care associations, and mobile health programs.
  • Experience managing grant-funded programs, preferred.
• Performance: Able and willing to provide world-class service to all stakeholders 

Talents & Abilities 

• Understanding of community health needs, specifically in underserved populations.
• Demonstrated strong communication, organization, problem-solving, and teamwork skills 
• Ability to work flexible hours including evenings/weekends as needed.
• Proficiency in Microsoft Office Suite 
• Ability to lift and carry materials weighing 15+ lbs throughout the workday 
• Comfortable standing, bending, and moving in a fast-paced environment

Our Every-Day SERVICE Values  

We live by our SERVICE values: Speed, Extraordinary Effort, Results, Valuing People, Integrity, Creativity, and Entertain always. 

Work Environment 

• A mix of office work and field work in and around mobile clinics, outdoors and in varying weather.
• Travel up to 50% in-state travel to program sites; overnight stays may be required.
• Monday through Friday 8am-5pm, with occasional evening or weekend events.

Salary & Benefits 

1. 80 PTO hours available after the first 60 days of service 
2. Medical insurance – 100% employer contribution, participating plans 
3. $10K Life insurance – 100% employer contribution 
4. Dental/Vision – employee contribution 
5. 401K – 120 days eligibility is fully vested with up to a 4% match 
6. Weekly payday, every Friday 
7. Quarterly profit sharing, up to 20% of annual wages. 
8. We are committed to fair and equitable compensation practices. Offers are based on experience, qualifications, and internal equity.

Equal Opportunity 

Mission Mobile Medical is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.  

About Mission Mobile Medical 

Mission Mobile Medical is a forward-thinking and fast-paced company redefining the mobile medical market. At Mission Mobile we intentionally value people, we believe in people, and we unconditionally love people. As a B-Corp, leveraging open-book management philosophies, we do not just say we are different; we are different. If you want to join a high-performance team and do important work serving the world in the healthcare industry in a unique way, Mission Mobile Medical is the team for you.  

Mission Mobile Medical is committed to creating and maintaining a workplace where all employees can participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in who we are, why we’re here, what we do, and of course, how we do it.